Shipping & Sales Clerk (Mandarin candidates)

Longcane Industries Sdn Bhd; Seberang Perai; On-site; MYR 33,000 - 60,000; Full time

Job summary

Longcane Industries Sdn Bhd in Malaysia is seeking an export sales coordinator to manage daily export sales, shipping arrangements, and related administrative tasks.

You will prepare and check export documents, coordinate with customers and logistics partners, monitor schedules and ensure timely submission of documents. Fluency in Bahasa Malaysia, English and Mandarin is required.

Qualifications

• Minimum SPM or diploma in relevant fields.
• Experience in export sales, shipping or logistics preferred.
• Familiar with export documents and shipping procedures.
• Good communication, coordination and interpersonal skills.
• Languages: Bahasa Malaysia, English and Mandarin.

Responsibilities

• Handle daily export sales and shipping activities, including order processing and shipment arrangements.
• Prepare and check export documents, such as commercial invoices, packing lists, shipping instructions and related documents.
• Coordinate with customers, freight forwarders, shipping agents and transporters to ensure smooth shipment arrangements.
• Monitor shipment schedules, vessel bookings, delivery status and estimated arrival dates.
• Liaise with customers regarding sales orders, delivery arrangements and shipment updates.
• Prepare quotations, sales orders and other sales-related documents when required.
• Ensure all export documents are accurate and submitted on time.
• Follow up on outstanding orders, shipments and customer requirements.
• Maintain proper filing and records of sales and shipping documents.
• Coordinate with Sales, Warehouse, Production, Accounts and Logistics departments.
• Handle customer enquiries and assist in resolving shipment or documentation issues.
• Attend to sales enquiries and generate and qualify new leads to build new business relationships.
• Promote the company’s new and existing products to grow sales volume and revenue.
• Generate, develop and follow up on new business opportunities and potential customers.
• Perform other sales, shipping and administrative duties assigned by management.
• Minimum SPM / Diploma in Business Administration, Logistics, International Business or related field.
• Experience in export sales, shipping or logistics will be an advantage.
• Familiar with export documentation and shipping procedures.
• Good communication, coordination and interpersonal skills.
• Able to work independently and meet deadlines.
• Good computer skills, especially Microsoft Office and Excel.
• Responsible, organised and detail-oriented.

Skills

Communication skills

Coordination

Interpersonal skills

Independence

Microsoft Office / Excel

Education

Diploma / SPM in Business Administration, Logistics, International Business or related field

Job description

Job Responsibilities / 工作职责

Handle daily export sales and shipping activities, including order processing and shipment arrangements.
负责日常出口销售及运输工作，包括订单处理及安排出货。

Prepare and check export documents, such as commercial invoices, packing lists, shipping instructions and related documents.
准备及检查出口文件，例如商业发票、装箱单、装运指示及相关文件。

Coordinate with customers, freight forwarders, shipping agents and transporters to ensure smooth shipment arrangements.
与客户、货运代理、船务代理及运输公司协调，确保出货顺利进行。

Monitor shipment schedules, vessel bookings, delivery status and estimated arrival dates.
跟进船期、订舱、货物运输状态及预计到达日期。

Liaise with customers regarding sales orders, delivery arrangements and shipment updates.
与客户沟通销售订单、交货安排及出货进度。

Prepare quotations, sales orders and other sales-related documents when required.
根据需要准备报价单、销售订单及其他销售相关文件。

Ensure all export documents are accurate and submitted on time.
确保所有出口文件准确无误，并按时提交。

Follow up on outstanding orders, shipments and customer requirements.
跟进未完成订单、出货安排及客户要求。

Maintain proper filing and records of sales and shipping documents.
妥善整理及保存销售与运输相关文件及记录。

Coordinate with Sales, Warehouse, Production, Accounts and Logistics departments.
与销售、仓库、生产、会计及物流部门进行协调。

Handle customer enquiries and assist in resolving shipment or documentation issues.
处理客户询问，并协助解决运输或文件方面的问题。

Attend to sales enquiries and generate and qualify new leads to build new business relationships.
处理客户销售询问，主动开发及筛选新客户线索，以建立新的业务关系。

Promote the company’s new and existing products to grow sales volume and revenue.
推广公司的新产品及现有产品，以增加销售量及营业额。

Generate, develop and follow up on new business opportunities and potential customers.
开发、拓展及跟进新的业务机会和潜在客户。

Perform other sales, shipping and administrative duties assigned by management.
完成管理层所安排的其他销售、运输及行政工作。

Minimum SPM / Diploma in Business Administration, Logistics, International Business or related field.
至少拥有 SPM / 文凭（Diploma），商业行政、物流、国际商务或相关领域优先。

Experience in export sales, shipping or logistics will be an advantage.
具备出口销售、运输或物流经验者优先。

Familiar with export documentation and shipping procedures.
熟悉出口文件及运输流程。

Good communication, coordination and interpersonal skills.
具备良好的沟通、协调及人际交往能力。

Able to work independently and meet deadlines.
能够独立工作，并按时完成工作任务。

Good computer skills, especially Microsoft Office and Excel.
熟悉电脑操作，尤其是 Microsoft Office 及 Excel。

Responsible, organised and detail-oriented.
工作认真、有责任感、有条理及注重细节。

Required languages: Bahasa Malaysia, English and Mandarin. 精通中，英，巫三语