Shipping (Import) Officer

Carsem (M) Sdn. Bhd.; Ipoh; On-site; MYR 33,000 - 60,000; Full time

Job summary

Carsem (M) Sdn. Bhd. in Ipoh is seeking a Shipping Import Officer to join the logistics team. You will manage daily inbound import shipments, liaise with freight forwarders, and ensure accurate billing and documentation.

The ideal candidate has 2–3 years of shipping/import experience, preferably in semiconductor or high-tech electronics logistics, and strong MS Office/ERP system skills (SAP/Oracle).

Qualifications

• Diploma in Logistics, Shipping or related discipline with 2–3 years shipping experience, or 3–5 years shipping/import experience.
• Priority for candidates with Semiconductor or High-Tech Electronics logistics experience.

Responsibilities

• Coordinate end-to-end inbound import shipments to ensure timely delivery.
• Oversee customs clearance documentation, import permits, and compliance with local regulations.
• Resolve day-to-day shipping exceptions, delays, or clearance issues with relevant parties.
• Verify, audit, and process import freight invoices and reconcile billing discrepancies.
• Maintain precise import records and support cross-functional teams on import-related tasks.

Skills

MS Office

Excel

Word

ERP systems

SAP

Oracle

Communication

Organization

Problem solving

Import documentation

Education

Diploma in Logistics

Tools

None

Job description

Position Overview

We are looking for a detail-oriented and experienced Shipping Import Officer to join our logistics team. In this role, you will be responsible for overseeing daily import shipping operations, managing freight service providers, and ensuring seamless inbound material movements and accurate billing.

If you have a strong background in supply chain management and a track record in semiconductor or electronics logistics, we would love to hear from you!

Key Responsibilities

Inbound Management

• Coordinate and monitor end-to-end inbound import shipments to ensure timely delivery.
• Oversee customs clearance documentation, import permits, and compliance with local customs regulations.
• Resolve day-to-day shipping exceptions, delays, or clearance issues with relevant parties.

Logistics Service Provider (LSP) Management

• Manage daily interactions and performance of freight forwarders, carriers, customs brokers, and trucking vendors.
• Ensure service providers adhere to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Freight Billing Management

• Verify, audit, and process import freight invoices and shipping charges accurately.
• Reconcile discrepancies in shipping billing, rates, and extra charges prior to payment approval.

General Duties

• Maintain precise import records, shipping logs, and audit trails.
• Support cross-functional teams (e.g., Procurement, Warehouse, Finance) on import-related matters and standard operational tasks.

Job Requirements

Education & Experience

• Diploma in Logistics, Shipping, Supply Chain Management, or a related discipline with minimum 2–3 years of relevant hands‑on shipping experience or; Equivalent combination of education and 3–5 years of practical shipping/import experience.

Specialized Experience

• Priority preference given to candidates with prior shipping or logistics experience in the Semiconductor or High-Tech Electronics industry.

Skills & Knowledge

• Good understanding of import procedures, customs clearance processes, and shipping documentation (e.g., Bill of Lading, Commercial Invoices, Packing Lists, Import Licenses).
• Familiarity with freight billing verification and cost reconciliation processes.
• Proficient in MS Office (Excel, Word) and experienced with ERP/logistics systems (e.g., SAP, Oracle).
• Strong communication, organizational, and problem‑solving skills.