Shipping Assistant

Transpak Worldwide Sdn Bhd; Iskandar Puteri; On-site; MYR 20,000 - 35,000; Full time

Job summary

Transpak Worldwide Sdn Bhd in Malaysia is seeking a proactive Shipping Assistant to support import and export operations by handling shipping documentation, coordinating shipment arrangements, and ensuring timely processing in line with company procedures.

You will prepare export permits and shipping docs, liaise with suppliers, forwarders, and internal teams, and keep records up to date to enable smooth logistics in a fast-paced manufacturing environment.

Qualifications

• Diploma/Certificate in Logistics, SCM, or related field.
• 1–2 years of experience in shipping, logistics, or admin support.
• Proficient in Microsoft Excel and MS Office.

Responsibilities

• Prepare export permits and shipping documents for accuracy and compliance.
• Update shipment bookings and freight details in Excel.
• Arrange permits and Phyto certs for export shipments.
• Support import/export documentation, customs clearance, and shipment coordination.
• Maintain shipment records and filing for audit purposes.
• Monitor shipment status and resolve delays or issues.
• Assist with freight billing verification and invoice checks.

Skills

Communication

Coordination

Detail-oriented

Education

Diploma/Certificate in Logistics

Tools

Excel

Job description

We are looking for a proactive and detail-oriented Shipping Assistant to support import and export operations by handling shipping documentation, coordinating shipment arrangements, and ensuring accurate and timely processing of logistics activities in compliance with company procedures.

This role plays an important part in supporting the Shipping team by preparing and maintaining shipping documents, coordinating with suppliers, customers, freight forwarders, customs agents, transporters, and internal departments to monitor shipment status and ensure smooth import and export operations.

If you are someone who enjoys logistics coordination, managing shipping documentation, clerical support, and working with multiple stakeholders in a fast-paced manufacturing environment, we welcome your application.

Key Responsibilities

• Assist in preparing export permits and shipping documents to ensure accuracy and compliance.
• Update shipment booking details, freight information, and related records in Excel.
• Apply necessary permits such as MTIB Permit and arrange Phytosanitary Certificate (Phyto Cert) for export shipments.
• Support import and export documentation, customs clearance, and shipment coordination when required.
• Maintain accurate shipment records and proper filing for audit purposes.
• Follow up on shipment status, delays, shortages, and delivery-related issues.
• Assist with freight billing verification and invoice checking.

Requirement

• Diploma/Certificate in Logistics, Supply Chain Management, Business Administration, or related field.
• 1-2 years of experience in shipping, logistics, or administrative support (preferably in a manufacturing environment).
• Basic knowledge of import/export procedures, shipping documents, and customs clearance.
• Familiar with preparing shipping documents, permits, and maintaining shipment records.
• Good communication and coordination skills to liaise with suppliers, forwarders, transporters, and internal teams.
• Detail-oriented with good filing and documentation skills.
• Proficient in Microsoft Office, especially Excel.
• Willing to learn and support daily shipping operations in a fast-paced environment.