Shift NOC/BMS Engineer

Manpower Staffing Services (Malaysia) Sdn. Bhd.

Sedenak

On-site

MYR 78,000 - 112,000

Full time

14 days+
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Manpower Staffing Services (Malaysia) Sdn. Bhd. is seeking a Network Operation Centre (NOC) Shift Engineer to monitor and manage critical facility and network systems in a 24/7 data centre environment.

You will perform real-time alarm analysis, handle incidents, coordinate with engineering teams and vendors, and maintain up-to-date documentation. On-site in Johor Bahru, you will participate in change management and shift handovers.

Qualifications

  • Bachelor's degree in IT/CS or related discipline.
  • Minimum 3 years in NOC or data centre environment.
  • Experience with network monitoring tools and ITIL.
  • Familiar with routers, switches, firewalls, load balancers.
  • Strong troubleshooting and root cause analysis.
  • Willing to work 24/7 with on-call rotations.
  • Excellent collaboration and documentation skills.

Responsibilities

  • Monitor and manage facility systems (power, HVAC, fire suppression).
  • Ensure uptime and availability of facility services.
  • Eyes on glass for facility alarms.
  • Analyze alarms and propose reductions.
  • Monitor network performance, analyze logs, respond to alerts.
  • Incident management for network incidents; escalate and resolve.
  • Maintain network documentation including diagrams and configurations.
  • Participate in change management and implement changes with minimal disruption.
  • Collaborate with IT teams and vendors.
  • Document SOPs and incident reports.
  • Shift handover with thorough updates.

Skills

NOC operations
ITIL knowledge
Network monitoring
Root cause analysis
On-call support
Documentation
Shift handover

Education

Bachelor's degree in IT/CS

Tools

Routers
Switches
Firewalls
Load balancers
NOC tools

Job description

Network Operation Centre (NOC) Shift Engineer


  • Monitor and manage critical facility systems such as power (including generators), cooling (HVAC), and fire suppression.

  • Ensure uptime and availability of all facility-related services.

  • Conduct \"eyes on glass\" for the facility equipment alarms.

  • Perform alarm analysis and propose suggestion to reduce the alarms to the engineering team.

  • This includes monitoring network performance, analyzing logs, and responding to alerts and incidents.

  • Incident Management: Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution. Collaborate with cross-functional teams, such as engineering team, system administrators, and vendors, to resolve complex issues.

  • Maintain accurate and up-to-date network documentation for BMS systems, including network diagrams, configurations, and procedures. Document network changes, troubleshooting steps, and resolutions for future reference.

  • Change Management: Participate in change management processes, ensuring that changes are properly planned, tested, and implemented with minimal disruption to data centre services.

  • Collaboration and Communication: Collaborate with other IT teams, including network engineers, system administrators, and help desk personnel, to address network-related issues. Communicate effectively with stakeholders, providing timely updates on network incidents and resolutions.

  • Continuous Learning: Stay up-to-date with emerging network technologies, industry best practices, and advancements in network monitoring tools. Continuously enhance technical skills through self-learning, training, and certifications.

  • Documentation: Maintain accurate and up-to-date documentation, including network diagrams, standard operating procedures (SOPs), and incident reports.

  • Shift Handover: Ensure smooth transitions between shifts by providing thorough updates and documentation to the next shift or manager.



  • A degree in Information Technology, Computer Science, or a related discipline is often required.

  • Experience: Relevant experience in a NOC or data centre environment is beneficial, with a minimum of 3 years being common for some roles.

  • Experience with network monitoring tools and technologies eg. ITIL.

  • Familiarity with network hardware, such as routers, switches, firewalls, and load balancers.

  • Understanding of network security principles and practices.

  • Proficiency in troubleshooting network issues and conducting root cause analysis.

  • 24/7 operational environment, including on-call rotations.


Location:


On-site-Johor Bahru, Malaysia

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Shift NOC/BMS Engineer
Shift NOC/BMS Engineer

Manpower Malaysia • Sedenak

On-site
MYR 67,000 - 100,000
Shift NOC Engineer
Shift NOC Engineer

JLL • Johor

On-site
MYR 67,000 - 134,000
Shift NOC Engineer
Shift NOC Engineer

Jones Lang LaSalle Incorporated • Johor Bahru

On-site
MYR 78,000 - 123,000
24/7 NOC/BMS Engineer - Incidents, Alarms & Uptime
24/7 NOC/BMS Engineer - Incidents, Alarms & Uptime

Manpower Malaysia • Sedenak

On-site
MYR 67,000 - 100,000
24/7 NOC & BMS Operations Engineer
24/7 NOC & BMS Operations Engineer

Manpower Staffing Services (Malaysia) Sdn. Bhd. • Sedenak

On-site
MYR 78,000 - 112,000
24/7 NOC Engineer - On-site in Johor Bahru
24/7 NOC Engineer - On-site in Johor Bahru

Jones Lang LaSalle Incorporated • Johor Bahru

On-site
MYR 78,000 - 123,000
Data Centre NOC Engineer
Data Centre NOC Engineer

JLL • Johor

On-site
MYR 90,000 - 140,000
NOC Engineer
NOC Engineer

LAVU TECH SOLUTIONS SDN. BHD. • Kuala Lumpur

On-site
MYR 60,000 - 90,000
Network Operations Center Engineer (NOC)
Network Operations Center Engineer (NOC)

Xcellink Pte Ltd • Petaling Jaya

On-site
MYR 48,000 - 72,000
24/7 NOC Engineer — Network & Facilities Operations
24/7 NOC Engineer — Network & Facilities Operations

JLL • Johor

On-site
MYR 67,000 - 134,000