Services Sales Engineer (HVAC & M&E Division)

INCHZ ENGINEERING SDN BHD; Alor Gajah; On-site; MYR 42,000 - 60,000; Full time

Job summary

INCHZ ENGINEERING SDN BHD is seeking a Services Sales Engineer for its HVAC & M&E Division in Malaysia. You will combine technical HVAC expertise with sales acumen to grow service and maintenance business, manage client relationships, and drive on-site service deliveries.

You will visit sites, assess requirements, prepare quotations and proposals, and chase renewals and new opportunities, while coordinating with project teams to guarantee quality service and customer satisfaction.

Qualifications

• Diploma or degree in Mechanical Engineering, Marketing, Business Administration, or related field.
• 1–3 years of experience in HVAC, M&E, or technical sales; fresh graduates with strong communication invited.
• Good understanding of air-conditioning systems, chilled water systems, pumps and controls.
• Strong interpersonal, presentation and negotiation skills.
• Independent, self-motivated and results-driven.
• Own transport and willingness to travel.

Responsibilities

• Develop and maintain relationships with building owners, facility managers, consultants, contractors, and clients.
• Identify and pursue new business opportunities for HVAC maintenance, servicing, repair, retrofit, and replacement works.
• Conduct site visits to understand client requirements and recommend solutions.
• Prepare service quotations, maintenance proposals, tenders and submissions.
• Follow up on service leads, quotations, renewals, and maintenance opportunities to meet targets.
• Coordinate with service and technical teams to ensure smooth delivery of proposed services and effective customer support.
• Monitor customer feedback, market trends, and competitor activities; provide feedback to management for business development.

Skills

HVAC knowledge

Sales

Communication skills

Negotiation

Education

Diploma/Degree in Mechanical Engineering, Marketing, Business Administration

Job description

Services Sales Engineer (HVAC & M&E Division)

This role focuses on developing HVAC service and maintenance business, combining technical knowledge with sales and client relationship management.

Key responsibilities

Develop and maintain strong relationships with building owners, facility managers, consultants, contractors, and existing clients.

Identify and pursue new business opportunities for HVAC maintenance, servicing, repair, retrofit, and replacement works.

Conduct site visits, understand client requirements, and recommend suitable HVAC service and maintenance solutions.

Prepare service quotations, maintenance proposals, tenders, and commercial submissions.

Follow up on service leads, quotations, contract renewals, and maintenance opportunities to achieve sales targets.

Coordinate with the service and technical teams to ensure smooth delivery of proposed services and effective customer support.

Monitor customer feedback, market trends, and competitor activities, and provide feedback to management for business development.

About you

Diploma or Degree in Mechanical Engineering, Marketing, Business Administration, or related field.

1 - 3 years of working experience in HVAC, M&E, or technical sales (fresh graduates with strong communication skills are encouraged to apply).

Good understanding of air-conditioning systems, chilled water systems, pumps, and controls.

Strong interpersonal, presentation, and negotiation skills.

Independent, self-motivated, and results-driven personality.

Possess own transport and willing to travel.

About us

We are an established HVAC and M&E specialist company seeking a dynamic and motivated Services Sales Engineer to join our growing team.

Exposure to both technical and commercial aspects of the HVAC & M&E industry.

Opportunities for professional development and career growth.

Attractive remuneration package with sales incentives and performance bonuses.

Supportive and collaborative team culture.