SERVICE ENGINEER

ACTTEC SYSTEMS SDN BHD; Ipoh; On-site; MYR 39,000 - 61,000; Full time

Job summary

ACTTEC SYSTEMS SDN BHD in Malaysia is seeking a Service Engineer to install, commission, maintain, troubleshoot and repair actuators at customer sites. You will perform preventive and corrective maintenance, diagnose technical issues, and provide technical support to customers and internal teams.

Travel to customer sites is required, and reading electrical/mechanical drawings is essential. Excellent communication skills and the ability to work both independently and as part of a team are

Qualifications

• Diploma or degree in engineering or related field.
• Strong troubleshooting and problem-solving skills.
• Ability to read electrical and mechanical drawings and manuals.
• Good communication and customer-service skills.
• Willing to travel and work overtime when required.

Responsibilities

• Install, commission, maintain, troubleshoot, and repair actuators at customer sites.
• Perform preventive and corrective maintenance according to company procedures.
• Diagnose technical problems and provide effective solutions.
• Attend customer service calls and respond to equipment breakdowns or technical issues.
• Coordinate with suppliers, technicians, and engineering teams for spare parts and technical issues.
• Travel to customer sites when required.

Skills

Technical troubleshooting

Reading electrical drawings

Customer service

Team player

Education

Diploma/Degree in Engineering (Electrical/Electronics/Mechanical/Mechatronics)

Job description

Service Engineer responsible for installing, commissioning, maintaining, troubleshooting, and repairing actuators at customer sites. The role involves performing preventive and corrective maintenance, diagnosing technical problems, attending customer service calls, and providing technical support and guidance to customers and internal teams.

Key responsibilities

Install, commission, maintain, troubleshoot, and repair actuators at customer sites

Perform preventive and corrective maintenance according to company procedures

Diagnose technical problems and provide effective solutions

Attend customer service calls and respond to equipment breakdowns or technical issues

Conduct equipment testing, calibration, and performance checks

Prepare service reports, maintenance records, and technical documentation

Provide technical support and guidance to customers and internal teams

Explain equipment operation, maintenance procedures, and safety requirements to customers

Coordinate with suppliers, technicians, and engineering teams for spare parts and technical issues

Travel to customer sites when required

About you

Diploma/Degree in Engineering, Electrical, Electronics, Mechanical, Mechatronics, or a related field

Technical troubleshooting and problem-solving skills

Ability to read electrical/mechanical drawings and manuals

Good communication and customer-service skills

Able to work independently and as part of a team

Willing to travel and work overtime when required