Service Engineer

mnosys sdn bhd; George Town; On-site; MYR 48,000 - 78,000; Full time

Job summary

mnosys sdn bhd is seeking an on-site technical service specialist to Install, commission, inspect, calibrate, and repair equipment at customer sites, while promptly responding to service calls.

You will perform preventive and corrective maintenance across mechanical, electrical, electronic and software systems to minimize downtime, diagnose breakdowns, and support upgrades. Strong communication and customer-handling skills are essential.

Qualifications

• Must be able to diagnose electrical, mechanical and pneumatic issues.
• Ability to read schematics, technical drawings and manuals.
• Diploma or degree in a related engineering field required.
• Willingness to travel locally or overseas and work overtime when needed.

Responsibilities

• Install, commission, inspect, calibrate and repair equipment at customer sites and respond to service calls.
• Perform preventive and corrective maintenance to minimize downtime across mechanical, electrical and software systems.
• Diagnose breakdowns, support equipment upgrades and provide basic operator training.
• Prepare detailed service and maintenance reports, coordinate spare parts and collaborate with internal teams.
• Ensure field activities are conducted safely following company standards and supervisor directions.

Skills

Troubleshooting electrical/mechanical

Read schematics & manuals

Communication & customer handling

Independent travel

Education

Electrical & Electronics Diploma/Degree

Mechanical Diploma/Degree

Mechatronics/Automation background

Job description

On-Site Technical Services: Install, commission, inspect, calibrate, and repair equipment at customer sites, responding promptly to service calls.

Maintenance & Troubleshooting: Perform preventive and corrective maintenance across mechanical, electrical, electronic, and software systems to minimize downtime.

Technical Support & Projects: Diagnose breakdowns, support equipment upgrades/modifications, and provide basic training to customer operators.

Documentation & Coordination: Prepare detailed service, troubleshooting, and maintenance reports while coordinating spare parts and collaborating with internal teams.

Safety & Compliance: Conduct all field activities safely, following company standards and supervisor directions.

Requirements

Education: Diploma or Degree in Electrical & Electronic, Mechanical, Mechatronics, Automation, or a related field.

Experience: Prior field service, equipment maintenance, or troubleshooting experience is preferred.

Technical Skills: Strong ability to diagnose electrical/mechanical/pneumatic issues and read schematics, technical drawings, and manuals.

Soft Skills: Excellent problem-solving, communication, and customer-handling abilities.

Mobility & Flexibility: Able to work independently, travel locally or overseas, and handle overtime or off-hours support as needed.