SERVICE ENGINEER

Activescientific; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

Activescientific is looking for a skilled technician in Kuala Lumpur to install, maintain, and repair products at client sites. The ideal candidate should have a diploma in engineering, strong technical aptitude, and exceptional problem-solving skills.

You will be responsible for conducting routine maintenance and providing technical support during product demonstrations. This position requires excellent communication skills and a willingness to travel as needed to meet client demands.

Qualifications

• Strong technical aptitude and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Willingness to travel to client sites as needed.

Responsibilities

• Install, maintain, and repair company products at client sites.
• Diagnose technical problems and implement effective solutions.
• Conduct routine maintenance checks and perform preventive maintenance.

Skills

Technical aptitude

Problem-solving skills

Communication skills

Interpersonal abilities

Education

Diploma in Engineering or related field

Tools

Valid driver's license

Job description

Responsibilities

• Install, maintain, and repair company products at client sites.
• Diagnose technical problems and implement effective solutions.
• Conduct routine maintenance checks and perform preventive maintenance.
• Review sales performance against sales targets.
• Respond promptly to client service requests and provide timely resolutions.
• Collaborate with the sales team to provide technical support during product demonstrations and installations.
• Document service activities, including repairs, replacements, and upgrades.
• Train clients on the proper use and maintenance of products.
• Stay updated on industry trends and advancements in technology to provide superior service.
• Adhere to company policies and safety regulations at all times.
• Provide feedback to the engineering team for product improvement and development.

Qualifications

• Diploma in Engineering or related field.
• Strong technical aptitude and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.
• Willingness to travel to client sites as needed.
• Valid driver’s license and clean driving record.
• Certifications in relevant technologies or products (if applicable) are a plus.