Service Crew

Grandmama's; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary package

Incentives and performance rewards

Overtime benefits

Staff meals provided

Uniform provided

Medical benefits

Comprehensive training and development

Friendly working environment

Job summary

Grandmama’s in Kuala Lumpur seeks friendly, customer-focused waitstaff for multiple outlets in KL, Putrajaya and Selangor. You will welcome guests, take orders, serve promptly and maintain a clean dining area.

Candidates aged 18+, good communication, team player, willingness to work shifts, weekends and public holidays; experience in F&B is a plus but fresh grads welcome. Attractive salary, incentives, meals, uniforms, medical benefits, and ongoing training.

Qualifications

• Must be a Malaysian citizen aged 18 years or older.
• Excellent communication and interpersonal skills.
• Friendly, positive attitude and ability to work in a team.

Responsibilities

• Welcome and attend to guests in a friendly and professional manner.
• Take food and beverage orders accurately and serve promptly.
• Maintain cleanliness and organisation of the dining area.
• Assist in setting up and clearing tables.
• Handle customer inquiries and feedback professionally.
• Collaborate with kitchen and service teams to ensure smooth operations.

Skills

Customer service

Communication skills

Team player

Multitasking

Job description

Multiple outlets across Kuala Lumpur, Putrajaya and Selangor

Welcome and attend to guests in a friendly and professional manner.

Take food and beverage orders accurately.

Serve food and drinks promptly while ensuring excellent customer service.

Maintain cleanliness and organization of the dining area.

Assist in setting up and clearing tables.

Handle customer inquiries and feedback professionally.

Work closely with kitchen and service teams to ensure a smooth dining experience.

Malaysian citizens aged 18 years and above.

Pleasant personality with a positive attitude.

Good communication and interpersonal skills.

Able to work on shifts, weekends and public holidays.

Experience in F&B is an advantage, but fresh candidates are encouraged to apply.

Team player with a passion for customer service.

What We Offer

Competitive salary package

Service incentive and performance rewards

Overtime and public holiday benefits (where applicable)

Staff meals provided

Uniform provided

Medical benefits

Comprehensive training and development

Friendly and supportive working environment

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?

Retail & Consumer Products 101-1,000 employees

Grandmama’s is a renowned Malaysian restaurant brand founded in 2012, offering authentic home-style cuisine inspired by time-honoured family recipes. Blending the warmth of traditional cooking with a modern dining experience, each dish is prepared using fresh, quality ingredients with heartfelt care. Our Central Kitchen is HACCP and Halal certified, and our KLIA outlet is Halal certified, with plans to extend certification across all outlets. With locations in Pavilion Kuala Lumpur, Pavilion Bukit Jalil, Pavilion Damansara Heights, Intermark, KLIA T1, KLIA T2 and Genting Highlands, Grandmama’s is a favourite among locals and international visitors seeking a true taste of Malaysia.

Grandmama’s is a renowned Malaysian restaurant brand founded in 2012, offering authentic home-style cuisine inspired by time-honoured family recipes. Blending the warmth of traditional cooking with a modern dining experience, each dish is prepared using fresh, quality ingredients with heartfelt care. Our Central Kitchen is HACCP and Halal certified, and our KLIA outlet is Halal certified, with plans to extend certification across all outlets. With locations in Pavilion Kuala Lumpur, Pavilion Bukit Jalil, Pavilion Damansara Heights, Intermark, KLIA T1, KLIA T2 and Genting Highlands, Grandmama’s is a favourite among locals and international visitors seeking a true taste of Malaysia.