Service Coordinator: Logistics & Site Installations

Bagus Curtain Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Bagus Curtain Sdn Bhd is seeking a Service Coordinator to manage installation schedules, coordinate site measurements, and liaise with installers and customers in Kepong. The role requires bilingual communication in Bahasa Malaysia, Mandarin and English and at least 2 years of related experience.

You will organize calendars, route planning, and prepare monthly claims and reports while ensuring smooth interaction across internal teams and external clients.

Qualifications

• Proficient in Bahasa Malaysia, Mandarin and English to communicate with clients and colleagues.
• Experience in logistics/supply chain coordination or related field preferred.
• Own transport and willingness to work in Kepong.
• At least 2 years of related working experience required.

Responsibilities

• Create and update Sites Calendar and Delivery; coordinate installation and site measurements.
• Manage installers’ tasks, off days, and align job distribution with feedbacks.
• Oversee daily installation tasks and amend schedules as needed.
• Arrange time routes and communicate with customers for installation confirmations.
• Prepare installer monthly claims and related reports; monthly pre/post installation reports.
• Coordinate site measurement coordinator schedules and inquiries.
• Resolve post-installation inquiries; liaise with relevant departments.
• Act as point of contact for internal and external stakeholders.
• Handle ad hoc duties related to installation and site measurement.

Skills

Bahasa Malaysia

Mandarin

English

Communication

Customer service

Education

SPM / O-Level

A-Levels / Pre-U

Higher Secondary

Professional Certificate

Job description

Bagus Curtain Sdn Bhd is seeking a Service Coordinator to manage installation schedules, coordinate site measurements, and liaise with installers and customers in Kepong. The role requires bilingual communication in Bahasa Malaysia, Mandarin and English and at least 2 years of related experience.

You will organize calendars, route planning, and prepare monthly claims and reports while ensuring smooth interaction across internal teams and external clients.