Service Advisor (Honda Dealership)

Kah Motor Company Sdn Bhd; Penang; On-site; MYR 33,000 - 56,000; Full time

Job summary

Kah Motor Company Sdn Bhd in Penang is seeking a Service Advisor to welcome customers, assess service needs and coordinate with workshop teams to keep vehicles on track.

You will promote service and parts sales, schedule appointments, handle complaints, and ensure high customer satisfaction while delivering polite, friendly service.

Qualifications

• Experience as Service Advisor in automotive dealership.
• Strong communication skills and English proficiency.
• Computer savvy.
• Enjoy meeting and working with customers.
• Have the motivation and drive to push for sales.

Responsibilities

• Attend to customers’ daily service needs whilst complying to work procedures.
• Manage service appointments registration.
• Promote service and parts sales.
• Execute customer service-related duties and responsibilities.
• Coordinate with Job Controllers / Foremen / Technician on work progress and inform customer of delays.
• Handle customer complaints and ensure high customer satisfaction.

Skills

Service advisor

Communication skills

English proficiency

Computer literacy

Customer service

Sales drive

Job description

Candidate Requirements

Experience as Service Advisor in automotive dealership

Strong communication skills & good command in speaking English

Computer savvy

Enjoy meeting and working with customers

Pleasant & friendly; able to smile and to treat all customers in a polite, friendly & helpful manner even when handling difficult customers

Have the motivation and drive to push for sales

Job Description

Attend to customers’ daily service needs whilst complying to work procedures

Manage service appointments registration

Promote service and parts sales

Execution of customer service-related duties and responsibilities

Coordinate with Job Controllers / Foremen / Technician on work progress status & inform any delay to customer accordingly

Handle customer complaints and ensures high customer satisfaction

KM202610003

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a service adviser?
• How would you rate your English language skills?
• What's your expected monthly basic salary?

Kah Motor is the leading authorized dealer of all Honda vehicles in Malaysia & we have been in the business of selling, servicing & repairing Honda passenger cars for more than 60 years. We also provide the full range of after-sales services from the regular car servicing to repairs (both minor & major) including all body & paint work services, as & when our customers require it.

Kah Motor is the leading authorized dealer of all Honda vehicles in Malaysia & we have been in the business of selling, servicing & repairing Honda passenger cars for more than 60 years. We also provide the full range of after-sales services from the regular car servicing to repairs (both minor & major) including all body & paint work services, as & when our customers require it.

Our full range of services also include Honda HIP insurance services to new & existing customers and these services are provided at every branch we are located in, i.e. Penang, Perak, Klang Valley, Melaka, Johor & Sabah. In short, we seek to be a one stop centre delivering the best services to our customers ranging from Sales to After-Sales and right up until insurance services, where necessary.

Our full range of services also include Honda HIP insurance services to new & existing customers and these services are provided at every branch we are located in, i.e. Penang, Perak, Klang Valley, Melaka, Johor & Sabah. In short, we seek to be a one stop centre delivering the best services to our customers ranging from Sales to After-Sales and right up until insurance services, where necessary.

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