Service Advisor: Customer-Driven Car Care & Growth

CS PRIMA AUTO SDN. BHD.

Seberang Perai

On-site

MYR 21,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Medical benefits
Performance incentives
Bonuses
Career growth opportunities

Job summary

CS Automotive Group in Penang is seeking a dedicated Service Advisor to coordinate vehicle servicing and deliver outstanding after-sales experiences.

The role requires a Diploma or Certificate in Automotive Technology or related field, 2 years of experience, and strong communication. Proficiency in Microsoft Office and service management systems is preferred. RM1,900–RM2,600 salary with performance incentives and career growth opportunities.

Qualifications

  • Diploma or Certificate in Automotive Technology, Business Administration, or related field.
  • Minimum 2 years of experience as a Service Advisor or in automotive customer service.
  • Strong communication and interpersonal skills are essential.
  • Proficiency in Microsoft Office and service management systems.

Responsibilities

  • Welcome customers and understand their service needs.
  • Conduct initial vehicle inspections and prepare repair estimates.
  • Explain repairs, pricing, and timelines to customers.
  • Schedule service with technicians and monitor progress.
  • Prepare repair orders and invoices; handle payments.

Skills

Customer service
Communication
Interpersonal skills
Multitasking
Time management
Organization

Education

Diploma/Certificate in Automotive Technology
Business Administration (related field)

Tools

Microsoft Office
Service management systems

Job description

CS Automotive Group in Penang is seeking a dedicated Service Advisor to coordinate vehicle servicing and deliver outstanding after-sales experiences.

The role requires a Diploma or Certificate in Automotive Technology or related field, 2 years of experience, and strong communication. Proficiency in Microsoft Office and service management systems is preferred. RM1,900–RM2,600 salary with performance incentives and career growth opportunities.

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