Automotive Service Advisor: Deliver Service & Sales

HZN GROUP; Selangor; On-site; MYR 29,000 - 42,000; Full time

Job summary

HZN GROUP in Malaysia is seeking an Automotive Service Adviser to attend to customers' daily service needs while complying with work procedures and delivering courteous, professional support.

You will manage service appointments registrations, promote service and parts sales, and handle customer complaints to achieve high customer satisfaction in a fast-paced workshop environment. This role requires high discipline, punctuality, and the ability to work under pressure.

Responsibilities

• Attend to customers' daily service needs whilst complying to work procedures
• Manage service appointments registration
• Promote service and parts sales
• Execution of customer service-related duties and responsibilities
• Handle customer complaints and ensures high customer satisfaction

Job description

HZN GROUP in Malaysia is seeking an Automotive Service Adviser to attend to customers' daily service needs while complying with work procedures and delivering courteous, professional support.

You will manage service appointments registrations, promote service and parts sales, and handle customer complaints to achieve high customer satisfaction in a fast-paced workshop environment. This role requires high discipline, punctuality, and the ability to work under pressure.