Senior Warehouse Supervisor, Fulfillment Centre (Simpang Renggam, Johor)

Shopee; Kuala Lumpur; Sur place; MYR 90 000 - 120 000; Plein temps

Résumé du poste

Shopee in Johor is seeking an Experienced Operations Team Lead to oversee inbound, inventory, and outbound warehousing activities within a high-volume e-commerce setup. You will guide daily receiving, put-away, and storage optimization, while ensuring accuracy and compliance.

You will drive cycle counts, data integrity, stock forecasting, and cross-functional coordination with logistics, planning, and customer service.

Qualifications

• > Minimum 3+ years in warehousing/fulfillment leadership.
• "> Experience with high-volume distribution centers.
• "> Strong cross-functional collaboration and problem-solving.

Responsabilités

• Inbound Operations: Oversee daily inbound activities, verify purchase orders, inspect goods, and coordinate with vendors.
• Inventory Management: Lead cycle counts, physical inventories, and data integrity initiatives; optimize stock levels and forecasting.
• Outbound Operations: Manage end-to-end order fulfillment, picking/packing, shipping, and continuous improvements.

Connaissances

Communication

Bahasa Malaysia

English

Outils

Google Sheets

Microsoft Excel

Description du poste

Department OperationsLevelExperienced (Team Lead)LocationKuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:1. Inbound OperationsDirectly oversee or lead the daily inbound operations, ensuring the efficient and accurate receipt of all incoming shipments. This includes managing the flow of goods from dock to storage, verifying purchase orders, inspecting for damage, and coordinating with vendors.Lead put-away initiatives, optimizing storage layouts and space utilization. Analyzing current processes, identifying bottlenecks, and implementing project-based improvements to streamline the movement of received inventory into its designated storage location.Involves in continuous improvement projects focused on enhancing receiving accuracy, reducing discrepancies, and ensuring strict compliance with safety protocols and regulatory requirements.2. Inventory Management & ControlLead and participate in inventory accuracy projects - includes planning and executing cycle count programs, managing annual physical inventories, and spearheading root cause analysis and corrective action plans for inventory discrepancies.Serve as the operational project lead for system data integrity, overseeing data entry processes, and leading initiatives to improve system accuracy and efficiency.Drive projects aimed at optimizing stock levels, managing slow-moving or obsolete inventory, and collaborating with supply chain/planning teams on inventory forecasting and replenishment strategies.3. Outbound OperationsOversee or lead the entire order fulfillment lifecycle – from picking and packing to shipping .Ensuring that every customer order is accurately picked, securely packed, and shipped out on time and in perfect condition.Continuously identify and execute operational projects to enhance outbound efficiency, from optimizing pick paths and packing stations to evaluating carrier performance and implementing lean methodologies.Requirements:Relevant years of working experience in specialized in warehousing background - proven experience (minimum 3+ years) in supervising or leading operations within a high-volume distribution center, 3PL, e-commerce fulfillment, or manufacturing warehouse environment.Good communication skills in Bahasa Malaysia and English.Excellent computer skills such as Google Sheet and Microsoft Excel.Working pattern: Monthly rotational shift schedule.Location: Simpang Renggam, Johor.