Warehouse Operations Sub Lead (Fulfillment Centre), Mandarin Speaker

Shopee Mobile Malaysia Sdn Bhd; Penang; Presencial; MYR 100.000 - 145.000; Jornada completa

Descripción de la vacante

Shopee Mobile Malaysia Sdn Bhd invites a Warehouse Operations Sub Lead (Fulfillment Centre) who will oversee inbound, storage, and outbound processes in a high-volume center. The role requires Mandarin language skills and a focus on accuracy, efficiency, and safety.

The candidate will lead put-away initiatives, optimize layouts, and drive improvements across inventory control, receiving accuracy, and carrier performance while collaborating with cross-functional teams.

Formación

• Minimum 3+ years supervising or leading warehousing operations in a high-volume environment.
• Strong ability to coordinate with vendors and internal teams for smooth inbound/outbound flows.
• Proficient in inventory control and data accuracy, with good communication in multiple languages.

Responsabilidades

• Oversee daily inbound operations, verify orders, inspect for damage, and coordinate with vendors.
• Lead put-away, optimize storage layouts, and address bottlenecks to improve flow.
• Manage outbound order fulfillment end-to-end and drive continuous improvement projects.

Conocimientos

Warehouse supervision

Vendor coordination

Inventory management

Multilingual communication

Herramientas

Google Sheets

Microsoft Excel

Descripción del empleo

Warehouse Operations Sub Lead (Fulfillment Centre), Mandarin Speaker

Directly oversee or lead the daily inbound operations, ensuring the efficient and accurate receipt of all incoming shipments. This includes managing the flow of goods from dock to storage, verifying purchase orders, inspecting for damage, and coordinating with vendors.

Lead put-away initiatives, optimizing storage layouts and space utilization. Analyzing current processes, identifying bottlenecks, and implementing project-based improvements to streamline the movement of received inventory into its designated storage location.

Involves in continuous improvement projects focused on enhancing receiving accuracy, reducing discrepancies, and ensuring strict compliance with safety protocols and regulatory requirements.

2. Inventory Management & Control

Lead and participate in inventory accuracy projects - includes planning and executing cycle count programs, managing annual physical inventories, and spearheading root cause analysis and corrective action plans for inventory discrepancies.

Serve as the operational project lead for system data integrity, overseeing data entry processes, and leading initiatives to improve system accuracy and efficiency.

Drive projects aimed at optimizing stock levels, managing slow-moving or obsolete inventory, and collaborating with supply chain/planning teams on inventory forecasting and replenishment strategies.

3. Outbound Operations

Oversee or lead the entire order fulfillment lifecycle – from picking and packing to shipping .

Ensuring that every customer order is accurately picked, securely packed, and shipped out on time and in perfect condition.

Continuously identify and execute operational projects to enhance outbound efficiency, from optimizing pick paths and packing stations to evaluating carrier performance and implementing lean methodologies.

Requirements:

Relevant years of working experience in specialized in warehousing background - proven experience (minimum 3+ years) in supervising or leading operations within a high-volume distribution center, 3PL, e-commerce fulfillment, or manufacturing warehouse environment.

Good communication skills in Bahasa Malaysia, English and Mandarin.

Excellent computer skills such as Google Sheet and Microsoft Excel.

Working pattern:Monthly rotational shift schedule.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.