Warehouse Supervisor, Scommerce (Penang)

Shopee Mobile Malaysia Sdn Bhd; Penang; On-site; MYR 48,000 - 72,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd in Penang is seeking a Warehouse Supervisor for Scommerce. You will oversee inbound, outbound, and inventory processes, ensuring accuracy, timeliness, and safety across receiving, picking, packing, and stock control.

The role requires a Diploma in Business or related field, warehousing experience, and strong leadership and communication skills in Bahasa Malaysia and English; Mandarin is a plus. Proficiency with Excel and WMS/ERP systems is preferred.

Qualifications

• Diploma in Business, Supply Chain Management, Engineering or related field preferred.
• Experience in warehousing/fulfillment operations would be preferred.
• Good communication skills in Bahasa Malaysia and English; Mandarin is an advantage.
• Strong leadership skills promoting collaboration across departments.
• Intermediate computer skills such as Excel/GSheet.

Responsibilities

• Inbound: manage receiving, verify quantities and conditions, and put-away.
• Outbound: supervise picking/packing and ensure timely dispatch.
• Inventory Management: lead cycle counts and optimize stock locations using WMS/ERP.

Skills

Leadership

Communication

Inventory management

Excel

WMS/ERP familiarity

Education

Diploma in Business, Supply Chain Management, Engineering or related

Tools

Excel

WMS/ERP systems

Job description

Warehouse Supervisor, Scommerce (Penang)

Working hours pattern: 45 working hours weekly, rotational shift schedule, overtime if required

1. Inbound

Manage the efficient and accurate receiving process, ensuring timely acceptance of all incoming shipments (e.g., finished goods, packaging).

Verify product quantities, condition, and documentation against purchase orders/shipping documents.

Oversee efficient and safe put-away of received inventory into designated storage locations.

Manage dock scheduling and coordinate with carriers for efficient unloading and turnaround.

Identify and resolve receiving discrepancies (e.g., damaged goods, missing items, incorrect shipments).

Maintain a clean and organized receiving area.

2. Outbound

Oversee the accurate and efficient picking and packing of customer orders.

Ensure order accuracy and quality packaging to meet delivery standards.

Coordinate with shipping carriers for timely dispatch and manage shipping documentation.

Monitor outbound shipments for on-time delivery and address any delivery exceptions.

Manage return processing and re-stocking of returned items.

Maintain a clean and organized outbound processing area.

3. Inventory Management

Lead cycle count activities and continuous inventory audits to ensure inventory accuracy (target 98%+).

Investigate and resolve inventory variances, identifying root causes and implementing corrective actions.

Implement and enforce inventory control processes (e.g., FIFO, FEFO) to minimize shrinkage and obsolescence.

Manage stock locations, re-slotting, and space optimization.

Utilize WMS/ERP systems for real-time inventory tracking and reporting.

Collaborate with planning teams on inventory forecasting and demand planning as needed.

Requirements

Diploma in Business, Supply Chain Management, Engineering or relevant disciplines is preferred. Others with transferable skill sets are welcomed to apply.

Experienced in warehousing / fulfillment operations would be preferred.

Good communication skills in Bahasa Malaysia and English will be added as an advantage.

Mandarin speaker will be added as an advantage.

Strong leadership skills, promoting collaboration and teamwork across different departments/stakeholders.

Intermediate computer skills such as Excel/GSheet.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

What can I earn as a Warehouse Supervisor