Senior Specialist, Digital Growth & Strategic Projects

U Mobile Sdn Bhd; Kuala Lumpur; Sur place; MYR 89 280 - 133 920; Plein temps

Avantages offerts par ce poste

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours

Special employee discounts

Convenient location with public transport access

Résumé du poste

A prominent telecommunications company in Kuala Lumpur seeks a Senior Specialist, Digital Growth to lead the scouting, negotiation, and launching of new digital revenue streams. This role focuses on expanding partnerships in gaming and fintech, ensuring rapid service delivery from concept to market. Ideal candidates should possess extensive project management experience and a proven track record in business development. Competitive benefits and a dynamic work environment await successful applicants.

Qualifications

• 5 to 7 years of experience in OTT platforms or digital marketplace.
• Knowledge of digital products including AI.
• Proven track record in business development and partnerships.

Responsabilités

• Lead end-to-end commercial lifecycle for new partnerships.
• Manage digital revenue streams for gaming and fintech.
• Conduct market scans to identify new digital services.

Connaissances

Strategic sourcing and negotiation

Analytical thinking

Operational execution

Proactive mindset

Project management

Formation

Tertiary degree in any field

Outils

Zsmart PRM Partner Management access

JIRA

Dbeaver

Adobe Acrobat Sign

Microsoft Visio

Description du poste

Senior Specialist, Digital Growth & Strategic Projects

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization! #UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

The candidate is responsible to scout, negotiate, and launch new digital revenue streams to accelerate U Mobile’s "Telco-to-Techco" transition. Focused on expansion rather than maintenance, the role leads the end-to-end commercial lifecycle for new partnerships in Gaming, OTT, and Fintech. The candidate will execute strategic tenders upon approval from management and work with Product and Base Marketing team to support the design of innovative prepaid, postpaid, fibre and broadband bundles. The Manager bridges the gap between commercial deal‑making and technical execution, ensuring new services move rapidly from concept to revenue‑generating reality.

The Day-To-Day Activities

• Strategic Sourcing: Perform regular market scans to identify trending digital services (Gaming, OTT, Fintech) that U Mobile currently lacks. Actively scout and source new digital services, platforms, and merchant partners that align with U Mobile’s consumer lifestyle strategy. Lead the entire commercial lifecycle: from initial prospecting and value proposition design to contract negotiation and deal closure.
• Project Management: Lead the end‑to‑end implementation of upcoming tender projects, ensuring all technical requirements, legal compliance, and commercial milestones are met for a successful launch and roll out. Serve as the Project Management Lead for "special bets"—ad‑hoc strategic projects assigned by management that require rapid execution and cross‑departmental coordination (Legal, Tech, Regulatory, and Finance). Ownership of the project until it is fully operational, ensuring the transition from a signed contract to a live, billing service. Work closely with the technical and product teams to translate commercial terms into functional requirements, ensuring the final product matches the strategic intent. Negotiate exclusive offers with OTT, Gaming, and Productivity partners to be integrated directly into U Mobile rate plans. Collaborate with the Base Management team to ensure these offers can be effectively upsell/cross‑sell to the right customer segments in the Base Marketing Personalisation Customer Journey plan. Collaborate with product team to explore potential bundling initiatives for customer acquisition. Optimize the "path to purchase" for digital offers within the U Mobile ecosystem (MyUMobile App, web portals).

About You

• Tertiary degree in any field
• At least 5 to 7 years of working experience in the OTT platforms, digital marketplace, digital financial services
• Knowledge of latest consumer AI products/services and digital services
• Knowledge in various commercial structures and contract management in the IT industry
• Proven track record in business development or strategic partnerships
• Extensive experience in project management, specifically leading the end‑to‑end execution of complex projects from commercial negotiation, service launch and post‑service stabilisation period which includes integration complexities
• Experience in digital product bundling that integrate 3rd‑party services into core organisation products
• Demonstrated ability to navigate cross‑functional environments, working closely with Legal, Tech, and Finance to ensure deal feasibility and operational integration.
• Strategic sourcing and negotiation
• Analytical thinking
• Operational execution
• “Hunter” mentality: Highly proactive, driven to seek out new business, and does not rest on existing accounts
• Resilient and persistent
• Meticulous and organized
• Self‑started
• Collaborative
• With our existing team fully dedicated to managing the high‑volume operations of credit services and the growing complexity of DCB, a specialised headcount is required to serve as the ‘Growth Engine’ for the team. This manager will focus on strategic tender projects and new revenue streams, ensuring that U Mobile remains competitive in the "Telco-to-Techco" transition by launching digital bundles and strategic partnerships that drive ARPA without distracting the operational team.
• Zsmart: PRM Partner Management access – Production environment
• Zsmart PRM Partner Management access – TE01, TE02, TE03
• U Mobile JIRA access
• Dbeaver access
• Adobe Acrobat Sign
• Microsoft Visio
• VPN set up
• UMobile BI Report Server> Home>Base MarketingDCS>DCS Base Performance

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.