Senior Specialist, Digital Growth & Strategic Projects

U Mobile; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical and insurance benefits

Flexi working hours

Special employee discounts

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a Strategic Partnerships Manager to drive new digital revenue streams. The ideal candidate will be responsible for the end-to-end commercial lifecycle of partnerships in Gaming, OTT, and Fintech. A tertiary degree and 5-7 years of experience in digital marketplaces are required. Strong negotiation skills and project management experience are essential. This role offers growth opportunities in a dynamic environment as U Mobile drives its 'Telco-to-Techco' transition.

Qualifications

• At least 5 to 7 years of working experience in OTT platforms, digital marketplace, or digital financial services.
• Proven track record in business development or strategic partnerships.
• Extensive experience in project management leading complex projects.

Responsibilities

• Lead the end-to-end commercial lifecycle for new partnerships in Gaming, OTT, and Fintech.
• Perform market scans to identify new digital services that U Mobile currently lacks.
• Manage and implement tender projects ensuring compliance and milestones are met.

Skills

Strategic sourcing and negotiation

Analytical thinking

Stakeholder management

Operational execution

Marketing intelligence

Education

Tertiary degree in any field

Tools

Adobe Acrobat Sign

Microsoft Visio

JIRA

Job description

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization! #UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

The candidate is responsible to scout, negotiate, and launch new digital revenue streams to accelerate U Mobile’s "Telco-to-Techco" transition. Focused on expansion rather than maintenance, the role leads the end-to-end commercial lifecycle for new partnerships in Gaming, OTT, and Fintech. The candidate will execute strategic tenders upon approval from management and work with Product and Base Marketing team to support the design of innovative prepaid, postpaid, fibre and broadband bundles. The Manager bridge the gap between commercial deal-making and technical execution, ensuring new services move rapidly from concept to revenue-generating reality.

The Day‑To‑Day Activities

• Strategic Sourcing
  • Perform regular market scans to identify trending digital services (Gaming, OTT, Fintech) that U Mobile currently lacks.
  • Actively scout and source new digital services, platforms, and merchant partners that align with U Mobile’s consumer lifestyle strategy.
  • Lead the entire commercial lifecycle: from initial prospecting and value proposition design to contract negotiation and deal closure.
• Project Management
  • Lead the end-to-end implementation of upcoming tender projects, ensuring all technical requirements, legal compliance, and commercial milestones are met for a successful launch and roll out.
  • Serve as the Project Management Lead for "special bets"—ad-hoc strategic projects assigned by management that require rapid execution and cross‑departmental coordination (Legal, Tech, Regulatory, and Finance).
  • Ownership of the project until it is fully operational, ensuring the transition from a signed contract to a live, billing service.
  • Work closely with the technical and product teams to translate commercial terms into functional requirements, ensuring the final product matches the strategic intent.
• Digital Product Bundling & Convergence
  • Negotiate exclusive offers with OTT, Gaming, and Productivity partners to be integrated directly into U Mobile rate plans.
  • Collaborate with the Base Management team to ensure these offers can be effectively upsell/cross sell to the right customer segments in the Base Marketing Personalisation Customer Journey plan
  • Collaborate with product team to explore potential bundling initiatives for customer acquisition
  • Optimize the "path to purchase" for digital offers within the U Mobile ecosystem (MyUMobile App, web portals).

About You

• Tertiary degree in any field
• At least 5 to 7 years of working experience in the OTT platforms, digital marketplace, digital financial services
• Knowledge of latest consumer AI products/services and digital services
• Knowledge in various commercial structures and contract management in the IT industry
• Proven track record in business development or strategic partnerships
• Extensive experience in project management, specifically leading the end-to-end execution of complex projects from commercial negotiation, service launch and post service stabilisation period which includes the integration complexities
• Experience in digital product bundling that integrate 3rd‑party services into core organisation products
• Demonstrated ability to navigate cross‑functional environments, working closely with Legal, Tech, and Finance to ensure deal feasibility and operational integration.
• Strategic sourcing and negotiation
• Analytical thinking
• Stakeholder management at various levels
• Operational execution
• Marketing intelligence
• "Hunter" mentality: Highly proactive, driven to seek out new business, and does not rest on existing accounts
• Resilient and persistent
• Meticulous and organized
• Self‑started
• Collaborative
• With our existing team fully dedicated to managing the high‑volume operations of credit services and the growing complexity of DCB, a specialized headcount is required to serve as the “Growth Engine” for the team. This manager will focus on strategic tender projects and new revenue streams, ensuring that U Mobile remains competitive in the "Telco-to-Techco" transition by launching digital bundles and strategic partnerships that drive ARPA without distracting the operational team.
• Zsmart: PRM Partner Management access – Production environment
• Zsmart PRM Partner Management access – TE01, TE02, TE03
• U Mobile JIRA access
• Dbeaver access
• UMobile BI Report Server> Home>Base MarketingDCS>DCS Base Performance
• Adobe Acrobat Sign
• Microsoft Visio
• VPN set up

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.