Section Head, Business Planning & Insights

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours

Staff Line & Device Subsidy

Special employee discounts for selected F&B Brands

Job summary

U Mobile Sdn Bhd in Kuala Lumpur is seeking a Section Head for Business Planning & Insights. The role requires extensive experience in business planning and KPI management within the telecommunications sector.

The ideal candidate will have at least 12 years in commercial finance and analytics, and will be responsible for strategic business insights and executive reporting. Join an award-winning organization with a strong commitment to employee welfare and development.

Competitive benefits and flexible hours are offered.

Qualifications

• 12+ years of experience in business planning, commercial finance, or business analytics, preferably in telecommunications.
• Strong expertise in commercial KPI management including revenue and churn.
• Proven experience in forecast governance and executive management reporting.

Responsibilities

• Lead B2B business planning and financial alignment.
• Conduct business analysis and provide actionable insights.
• Oversee management dashboards and KPI reporting.

Skills

Business planning

Commercial finance

Business analytics

Performance management

KPI management

Strategic thinking

Education

Bachelor’s degree in Business, Finance, Economics, Engineering, Data Analytics

Job description

Section Head, Business Planning & Insights

Closing Date: 31/12/2026

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

Top Reasons To Join Us

• Most Preferred Employer in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities:

• Lead B2B business planning, forecast governance, and scenario analysis to ensure alignment between commercial targets, operational execution, and financial commitments.
• Drive performance monitoring, management reviews, KPI tracking, and accountability across products, sales channels, and business segments to identify risks and recovery actions.
• Conduct business analysis, commercial diagnostics, and performance modelling to generate actionable insights, strategic recommendations, and support data-driven decision-making.
• Oversee executive reporting, management dashboards, KPI reporting, and structured review cadence to provide timely, accurate, and actionable business performance visibility.
• Partner with Sales, Product, Finance, BI, Network, and Operations teams to drive performance governance, strategic alignment, business prioritization, and performance improvement initiatives.

About You

• Bachelor’s degree in Business, Finance, Economics, Engineering, Data Analytics, or related field.
• 12+ years of experience in business planning, commercial finance, business analytics, sales planning, or performance management, preferably within telecommunications, B2B, or subscription-based industries.
• Strong expertise in commercial KPI management, including revenue, GA, churn, renewal, ARPU, pipeline, usage, and customer base analytics.
• Proven experience in forecast governance, management reporting, business performance reviews, and executive-level performance management cadence.
• Strong commercial acumen, analytical, and strategic thinking skills, with the ability to translate operational drivers and complex data into actionable insights, business diagnostics, and management recommendations.

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.