Senior SME Relationship & Credit Manager

AFFIN Group; Kuala Lumpur; Presencial; MYR 90.000 - 120.000; Tempo integral

Resumo da vaga

AFFIN Group in Kuala Lumpur is seeking a dedicated professional to manage profitability and credit processes for SME accounts, ensuring prompt credit handling and risk controls. You will build high-value client relationships, coordinate with branches, and support operational risk and business continuity initiatives.

The role emphasizes proactive portfolio management, compliance with banking guidelines, and collaboration with multiple departments to maximize efficiency and customer satisfaction.

Qualificações

• Degree in Accounting, Finance, Banking, Business, Economics or similar.
• Experience in marketing and credit processing.
• Strong command of Bahasa Malaysia and English, both oral and written.
• Good public speaking and presentation skills.
• Overall Bank’s Credit, Operations and Product knowledge.

Responsabilidades

• Maximise earnings potential and revenue of relationship.
• Review and monitor performance of accounts.
• Ensure promptness and quality of credit processing.
• Monitor overdue accounts and undertake prompt measures to prevent NPLs.
• Provide customer level information to relevant parties within the Bank.
• Facilitate the drawdown of facilities.
• Support, identify, solicit and establish a high value client base.
• Accountable for customer relationship and customer interface.
• Manage proactively a portfolio of SME accounts by monitoring the status and credit risk of each account.
• Coordinate and/or liaise with branches/head office departments to maximise process efficiency and customer satisfaction.
• Act as Backup Compliance Coordinator under BNM policy and Bank’s AML Guidelines/Manual for the Business Centre (BC).
• Act as the Backup Operational Risk Coordinator for ORM implementation for the BC.
• Champion ORM activities in the Business Unit.
• Report all operational defects via Loss Event Database (LED) timely.
• Utilise OR Tools (RCSA, KCS, KRI, ScAN) in managing risk exposure.
• Undertake additional responsibilities assigned by immediate superior.
• Act as the Backup BCP/DRP Coordinator for Business Contingency Plan for the BC.

Conhecimentos

Public speaking

Presentation skills

Bahasa Malaysia

English language

Credit knowledge

Operations knowledge

Product knowledge

Formação

Degree in Accounting, Finance, Banking, Business, Economics or similar

Ferramentas

RCSA

KCS

KRI

ScAN

Descrição da vaga

AFFIN Group in Kuala Lumpur is seeking a dedicated professional to manage profitability and credit processes for SME accounts, ensuring prompt credit handling and risk controls. You will build high-value client relationships, coordinate with branches, and support operational risk and business continuity initiatives.

The role emphasizes proactive portfolio management, compliance with banking guidelines, and collaboration with multiple departments to maximize efficiency and customer satisfaction.