Strategic SME Relationship Manager – Business Financing

Affin Bank Berhad; Johor; On-site; MYR 56,000 - 100,000; Full time

Job summary

Affin Bank Berhad in Malaysia is seeking a role focused on account profitability, service management, client relationship management and operations. The position involves proactively managing a portfolio of SME accounts, monitoring credit risk, and coordinating with branches and head office to maximize process efficiency and customer satisfaction.

The role includes responsibilities as a backup Compliance Coordinator and ORM/BC coordination, with emphasis on risk management, timely reporting, and

Responsibilities

• Maximise earnings potential and revenue of relationship.
• Review and monitor performance of accounts.
• Provide customer level information to relevant parties within the Bank.
• Facilitate the drawdown of facilities.
• Monitor overdue accounts and undertake prompt measures to prevent NPLs.
• Act as Backup Compliance Coordinator and assume responsibilities under BNM’s document policy and Bank’s Anti Money Laundering Guidelines/Manual for the Business Centre.

Job description

Affin Bank Berhad in Malaysia is seeking a role focused on account profitability, service management, client relationship management and operations. The position involves proactively managing a portfolio of SME accounts, monitoring credit risk, and coordinating with branches and head office to maximize process efficiency and customer satisfaction.

The role includes responsibilities as a backup Compliance Coordinator and ORM/BC coordination, with emphasis on risk management, timely reporting, and