Senior ServiceNow Platform Engineer ITAM/CMDB/ITOM

Tech Tiera Corporation

Kuala Lumpur

On-site

MYR 60,000 - 120,000

Full time

9 hours ago

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Job summary

Tech Tiera Corporation in Kuala Lumpur, Malaysia seeks a ServiceNow Specialist to support core modules including ITAM, ITOM, and CMDB, ensuring reliable operation of the ServiceNow platform. The role emphasizes hands-on configuration, integration work via REST API, MID Server setup, and collaboration in an Agile environment to deliver robust IT service management.

Candidates should bring experience with Discovery and ATF, as well as ITIL processes, to drive continuous improvement and effective

Qualifications

ServiceNow experience over 2 years as developer, business expert or similar.
Understanding of ServiceNow architecture, principles and processes.
Proficiency in ServiceNow configuration including workflows, business rules, UI policies and scripting.
Experience in ServiceNow Discovery and MID Server setup
Hands-on experience with ServiceNow integrations using REST API.
Understanding of Automated Test Framework (ATF) and deployment processes.
Understanding of ITIL processes.
Excellent understanding of general IT infrastructure landscapes and technologies
Familiarity with Atlassian tools (JIRA, Bitbucket, Confluence).
Ability to work in agile environment.
Exceptional problem-solving skills, effective communication and interpersonal skills.
Logical and analytical thinking.
All the above are compulsory requirements.

Responsibilities

Support the ServiceNow platform's core modules, IT Asset Management (ITAM), Discovery / IT Operations Management (ITOM), and CMDB, to ensure its reliable and effective operation.