Sr. ServiceNow Engineer

TECHTIERA SDN. BHD.; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

TechTiera is seeking a ServiceNow professional to support and maintain the ServiceNow platform core modules, including ITAM, Discovery/ITOM, and CMDB. The ideal candidate has over 2 years of hands-on experience, with strong scripting, REST API integrations, and ITIL understanding.

Join a dynamic IT services company with a global presence and a focus on agile delivery. Familiarity with Atlassian tools and deployment processes is a plus, as you help ensure reliable platform operations across

Qualifications

• ServiceNow experience over 2 years as developer, business expert or similar.
• Proficiency in ServiceNow configuration including workflows, business rules, UI policies and scripting.
• Experience in Discovery and MID Server setup.
• Hands-on experience with ServiceNow integrations using REST API.
• Understanding of Automated Test Framework (ATF) and deployment processes.
• Understanding of ITIL processes.
• Excellent understanding of general IT infrastructure landscapes and technologies.
• Familiarity with Atlassian tools (JIRA, Bitbucket, Confluence).
• Ability to work in agile environment.

Responsibilities

• Support the ServiceNow platform's core modules, IT Asset Management (ITAM), Discovery / IT Operations Management (ITOM), and CMDB, to ensure its reliable and effective operation.
• Support and maintain ServiceNow platform core modules including ITAM, Discovery/ITOM, and CMDB
• Ensure reliable and effective operation of the ServiceNow platform

Skills

ServiceNow

Workflows

Scripting

MID Server

REST API

ATF

ITIL

Agile

IT Infra

JIRA/Confluence

Job description

Support the ServiceNow platform's core modules, IT Asset Management (ITAM), Discovery / IT Operations Management (ITOM), and CMDB, to ensure its reliable and effective operation.

Key responsibilities

Support and maintain ServiceNow platform core modules including ITAM, Discovery/ITOM, and CMDB

Ensure reliable and effective operation of the ServiceNow platform

About you

ServiceNow experience over 2 years as developer, business expert or similar

Understanding of ServiceNow architecture, principles and processes

Proficiency in ServiceNow configuration including workflows, business rules, UI policies and scripting

Experience in ServiceNow Discovery and MID Server setup

Hands-on experience with ServiceNow integrations using REST API

Understanding of Automated Test Framework (ATF) and deployment processes

Understanding of ITIL processes

Excellent understanding of general IT infrastructure landscapes and technologies

Familiarity with Atlassian tools (JIRA, Bitbucket, Confluence)

Ability to work in agile environment

Information Technology Services 51-100 employees

TechTiera is a young and innovative information technology services company, with global presence. TechTiera is rightsized for providing maximum value to its customers for information technology services.

TechTiera works with an attitude of providing service with excellence. We are experts in providing IT solutions & professional staffing services. We work with an agile and innovative offshore development approach. Our far reaching contributions has helped us to establish ourselves as an ISO 9001:2015, ISO/IEC 27001:2013 certified company and SEI CMMI Level-3(V1.3-2015) company. Our vision is to excel and serve our clients with exceptional services and quality standards. The blend of industry-leading products, domain knowledge, project management skills and extensive experience has helped TechTiera deliver complete solutions that can help organizations improve quality of service while building customer loyalty and to keep them ahead of their competition.

TechTiera is currently calling the best brains in Content Management, OCR, NLP, Text Mining, Text Analytics, AI, ML, BigData, IoT and digital technologies at all levels. TechTiera provides the best environment for career growth.

TechTiera is a young and innovative information technology services company, with global presence. TechTiera is rightsized for providing maximum value to its customers for information technology services.

TechTiera works with an attitude of providing service with excellence. We are experts in providing IT solutions & professional staffing services. We work with an agile and innovative offshore development approach. Our far reaching contributions has helped us to establish ourselves as an ISO 9001:2015, ISO/IEC 27001:2013 certified company and SEI CMMI Level-3(V1.3-2015) company. Our vision is to excel and serve our clients with exceptional services and quality standards. The blend of industry-leading products, domain knowledge, project management skills and extensive experience has helped TechTiera deliver complete solutions that can help organizations improve quality of service while building customer loyalty and to keep them ahead of their competition.

TechTiera is currently calling the best brains in Content Management, OCR, NLP, Text Mining, Text Analytics, AI, ML, BigData, IoT and digital technologies at all levels. TechTiera provides the best environment for career growth.