Senior Sales Support

Kossan Rubber Industries Bhd.; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

Kossan Rubber Industries Bhd. is seeking a Senior Sales Support Executive to manage key customer accounts, drive sales opportunities, and support business growth.

You will work closely with customers and internal teams to understand needs, promote products, and secure contracts. The role requires a bachelor's degree and at least three years in sales-related roles, with willingness to travel overseas for visits and exhibitions.

Qualifications

• Bachelor's degree is required.
• 3+ years in sales-related roles; healthcare/medical device preferred.
• Willingness to travel overseas for business visits and exhibitions.
• Customer-oriented and proactive.
• Proficient in Word, Excel, and PowerPoint.

Responsibilities

• Manage and maintain relationships with existing and new customers.
• Generate sales leads, respond to inquiries, promote products, and close sales.
• Monitor inventory levels, restock, organize merchandise, and conduct checks.
• Prepare sales reports to support planning and development.
• Communicate with customers via email, phone, and social platforms.
• Collaborate on annual marketing plans and activities with customers.
• Stay informed on industry trends and market developments.
• Identify and secure new business opportunities and negotiate terms.
• Build strong relationships and support marketing objectives.

Skills

Account management

Sales

Customer service

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Are you a proactive, customer-focused professional with a passion for sales and building strong business relationships? We’re looking for a Senior Sales Support Executive to manage key customer accounts, drive sales opportunities, and support business growth. In this role, you’ll work closely with customers and internal teams to understand their needs, promote our products and services, develop new business opportunities, and ensure a positive customer experience.

Job Responsibilities:

• Manage and maintain relationships with existing and new customers.
• Generate sales leads, respond to customer enquiries, promote products, and close sales.
• Monitor inventory levels, restock and organize merchandise, and conduct inventory checks.
• Prepare sales reports to support sales planning and business development.
• Communicate with customers through email, phone, messaging platforms, and social media.
• Collaborate with customers on annual marketing plans and activities.
• Stay informed of industry trends, market developments, and relevant business news.
• Identify and secure new business opportunities by presenting products and services and negotiating contract terms.
• Build and maintain strong customer relationships and collaborate with internal marketing teams to support business objectives.

Job Requirements:

• Bachelor's degree in any field.
• Minimum 3 years of experience in sales-related roles. Experience in the medical device or healthcare industry is preferred.
• Willingness to travel overseas for business visits and exhibitions.
• Customer-oriented, collaborative, and proactive.
• Strong proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.