Senior Manager - Medical IT Sales

Private Advertiser; Shah Alam; On-site; MYR 250,000 - 450,000; Full time

Job summary

Private Advertiser is seeking a Senior Manager - Medical IT Sales to drive the sales strategy and growth of its Medical IT portfolio. You will lead a team, nurture strategic relationships with hospitals, government agencies, and healthcare providers, and deliver integrated IT solutions across HIS, EMR/EHR, PACS/RIS, and AI/cloud health services.

You will collaborate with product management, pre-sales, and implementation teams to meet sales targets while ensuring exceptional customer satisfaction

Qualifications

• Minimum 10 years of sales experience in Medical IT, Healthcare IT, Healthcare Technology, or Medical Devices.
• At least 5 years of experience leading a sales team.
• Proven track record of consistently achieving or exceeding sales targets.
• Experience managing enterprise-level healthcare accounts and government tenders is highly desirable.

Responsibilities

• Develop and execute sales strategies to achieve revenue, profitability, and market share objectives.
• Lead, coach, and motivate the Medical IT Sales team to deliver high performance.
• Monitor sales performance and implement action plans to achieve business targets.
• Develop annual sales plans, forecasts, and budgets.
• Identify and pursue new business opportunities within public and private healthcare sectors.
• Build and maintain relationships with hospital management, clinicians, procurement teams, and government agencies.
• Expand the company's Medical IT footprint through strategic partnerships and key account development.
• Manage key customer accounts and establish long-term business partnerships.
• Understand customer needs and recommend tailored healthcare IT solutions.
• Drive customer retention, contract renewals, and business expansion opportunities.
• Promote the company's Medical IT portfolio, including HIS, EMR/EHR, PACS/RIS, Clinical Information Systems, Digital Health, Medical Device Integration, AI and Cloud-based Healthcare Solutions.
• Lead tender submissions, commercial proposals, pricing strategies, and contract negotiations.
• Ensure proposals meet customer requirements while maintaining business profitability.
• Support complex sales negotiations and contract closures.
• Monitor market trends, regulatory developments, and emerging healthcare technologies.
• Identify growth opportunities and recommend new business strategies.
• Provide market insights to support product and business development.

Skills

Sales leadership

Healthcare IT sales

Strategic account management

Customer relationship management

Education

Bachelor's Degree in Business or related

MBA (advantage)

Tools

CRM systems

Job description

The Senior Manager - Medical IT Sales is responsible for driving the sales strategy and business growth of the company's Medical IT portfolio. This role leads the sales team in identifying new business opportunities, developing strategic customer relationships, and delivering integrated healthcare technology solutions to hospitals, healthcare institutions, and government agencies. The incumbent will work closely with product management, technical consultants, and implementation teams to achieve sales targets while ensuring exceptional customer satisfaction.

Key Responsibilities

Develop and execute sales strategies to achieve revenue, profitability, and market share objectives.

Lead, coach, and motivate the Medical IT Sales team to deliver high performance.

Monitor sales performance and implement action plans to achieve business targets.

Develop annual sales plans, forecasts, and budgets.

Business Development

Identify and pursue new business opportunities within public and private healthcare sectors.

Build and maintain relationships with key stakeholders, including hospital management, clinicians, procurement teams, and government agencies.

Expand the company's Medical IT footprint through strategic partnerships and key account development.

Strategic Account Management

Manage key customer accounts and establish long-term business partnerships.

Understand customer needs and recommend tailored healthcare IT solutions.

Drive customer retention, contract renewals, and business expansion opportunities.

Solution Selling

Promote the company's Medical IT portfolio, including:

• Hospital Information Systems (HIS)
• Electronic Medical Records (EMR/EHR)
• PACS/RIS
• Clinical Information Systems
• Digital Health Solutions
• Medical Device Integration
• AI and Cloud-based Healthcare Solutions

Work closely with technical and pre-sales teams to deliver solution presentations, demonstrations, and proof-of-concepts.

Lead tender submissions, commercial proposals, pricing strategies, and contract negotiations.

Ensure proposals meet customer requirements while maintaining business profitability.

Support complex sales negotiations and contract closures.

Monitor market trends, competitor activities, regulatory developments, and emerging healthcare technologies.

Identify growth opportunities and recommend new business strategies.

Provide market insights to support product and business development.

Cross-functional Collaboration

Collaborate with Product Management, Marketing, Technical Services, Project Implementation, and Customer Support teams to ensure successful project delivery.

Ensure smooth transition from sales to implementation and post-sales support.

Reporting & Governance

Prepare sales forecasts, pipeline reports, and business performance updates.

Manage departmental budgets and sales expenses.

Ensure compliance with company policies and industry regulations.

Requirements & Experience

Bachelor's Degree in Business, Information Technology, Computer Science, Biomedical Engineering, Healthcare Management, or a related discipline.

MBA or postgraduate qualification is an advantage.

Minimum 10 years of sales experience in Medical IT, Healthcare IT, Healthcare Technology, or Medical Devices.

At least 5 years of experience leading a sales team.

Proven track record of consistently achieving or exceeding sales targets.

Experience managing enterprise-level healthcare accounts and government tenders is highly desirable.