Business Support Executive

Monroe Consulting Group; Malaysia; On-site; MYR 40,000 - 70,000; Full time

Job summary

Monroe Consulting Group, an Executive Recruitment firm, partners with a leading healthcare organization in Malaysia to hire a Business Support Executive. The role provides day-to-day administrative, coordination, reporting, and operational support to the Marketing team across campaigns, events, and sales enablement.

You will oversee order tracking, prepare sales metrics, coordinate logistics for meetings and webinars, assist with market research and lead generation, and ensure smooth

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related discipline.
• 4–6 years of experience in sales support, marketing coordination, business support, or a related role.
• Healthcare, pharmaceutical, or medical device industry experience will be an advantage.
• Willingness to travel up to 10% for meetings, events, training, and other business activities.

Responsibilities

• Support the processing and tracking of sample and demo kit orders, including system input and order status follow-up.
• Prepare regular sales reports, performance metrics, and other business reports for the Marketing team.
• Coordinate logistics for sales meetings, product demonstrations, training sessions, exhibitions, and client visits.
• Support the Marketing team with market research, lead generation, and customer account research.
• Coordinate communication between Sales, Marketing, and other internal departments to ensure smooth workflows.
• Assist with marketing campaigns across email, digital, print, and product sampling activities.
• Liaise with external vendors on promotional materials, events, marketing assets, and related follow-ups.
• Maintain and update marketing collateral, product brochures, and sales support materials.
• Support the organisation of webinars, trade shows, conferences, and other marketing events.
• Maintain the marketing calendar and track key campaign dates, activities, and deadlines.
• Provide general administrative and coordination support to the Marketing team as required.

Skills

MS Office proficiency

Reporting & data analysis

Communication skills

Organisational & multitasking

Education

Bachelor's or Diploma in Business Administration/Marketing

Tools

Excel

PowerPoint

Word

Job description

Monroe Consulting Group, an Executive Recruitment firm, is partnering with a leading organisation in the Healthcare industry to hire a Business Support Executive. This opportunity is based in Malaysia.

Position Overview

The Business Support Executive will provide day-to-day administrative, coordination, reporting, and operational support to the Marketing team across a range of commercial and marketing activities. They will ensure the smooth execution of campaigns, training programmes, product initiatives, events, and sales support functions that contribute to organisational success.

Key Responsibilities

• Support the processing and tracking of sample and demo kit orders, including system input and order status follow-up.
• Prepare regular sales reports, performance metrics, and other business reports for the Marketing team.
• Coordinate logistics for sales meetings, product demonstrations, training sessions, exhibitions, and client visits.
• Support the Marketing team with market research, lead generation, and customer account research.
• Coordinate communication between Sales, Marketing, and other internal departments to ensure smooth workflows.
• Assist with marketing campaigns across email, digital, print, and product sampling activities.
• Liaise with external vendors on promotional materials, events, marketing assets, and related follow-ups.
• Maintain and update marketing collateral, product brochures, and sales support materials.
• Support the organisation of webinars, trade shows, conferences, and other marketing events.
• Maintain the marketing calendar and track key campaign dates, activities, and deadlines.
• Provide general administrative and coordination support to the Marketing team as required.

Key Requirements

Qualifications & Experience

• Diploma or Bachelor's degree in Business Administration, Marketing, or a related discipline.
• 4-6 years of experience in sales support, marketing coordination, business support, or a related role.
• Healthcare, pharmaceutical, or medical device industry experience will be an advantage.
• Willingness to travel up to 10% for meetings, events, training, and other business activities.

Technical / Functional Expertise

• Strong proficiency in MS Office, particularly Excel, PowerPoint, and Word, with experience in reporting and data analysis.
• Experience in sales support, marketing coordination, business support, or a related function.
• Experience supporting market research, lead generation, reporting, event coordination, and marketing activities.

Soft Skills & Leadership Competencies

• Excellent communication and interpersonal skills, with the ability to work effectively across different teams and levels.
• Strong organisational and multitasking skills with excellent attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Good planning, coordination, and follow-up skills.
• Flexible and adaptable with a strong customer and business-oriented mindset.