Senior Sales Executive / Sales Executive

Mediterranean Shipping Company (M) Sdn Bhd; Shah Alam; On-site; MYR 67,000 - 112,000; Full time

Job summary

Mediterranean Shipping Company (M) Sdn Bhd is seeking a proactive Business Development / Sales professional in Shah Alam to expand the customer base and grow MSC's service and solution offerings. You will conduct market research, perform prospecting, and lead client engagements to meet revenue targets.

You will maintain relationships with existing customers, coordinate with internal teams and overseas stakeholders, and monitor performance metrics such as shipments and accounts receivable.

Qualifications

• 2+ years of experience in service-related industry.
• Self-motivated, well-organized, results- and customer-oriented.
• Excellent interpersonal and communication skills across all levels.

Responsibilities

• Expand, manage, and grow relationships with existing customers and acquire new ones to grow MSC's business portfolio.
• Identify new business opportunities through market research, networking, referrals, and customer engagement.
• Conduct sales visits, reviews, and business development meetings to understand requirements and promote MSC's service and solutions.
• Achieve sales, volume, and revenue targets through planning, pipeline management and development initiatives.
• Monitor customer performance, forecast accuracy, shipment volumes, and drive improvements.

Skills

Relationship building

Sales & business development

Market research

Prospecting

Negotiation

MS Office

Communication

English proficiency

Education

Bachelor's degree

Diploma

Tools

MS Office

Job description

Expand, manage, and grow relationships with existing customer base while actively acquiring new customers to expand MSC's business portfolio.

Identify new business opportunities through market research, prospecting, networking, referrals, and customer engagement activities.

Conduct regular sales visits, customer reviews, and business development meetings to understand customer requirements and promote MSC's service and solutions

Achieve sales, volume, and revenue targets through effective sales planning, pipeline management, and business development initiatives.

Monitor customer performance, forecast accuracy, and shipment volumes while proactively driving improvements and securing additional business opportunities.

Promote MSC's digital solutions, e-commerce platforms, and value-added services (VAS) to enhance customer experience and increase service adoption.

Provide prompt support on quotations, service inquiries, operational issues, and customer requests while coordinating with internal and overseas stakeholders to ensure service excellence.

Maintain strong market intelligence by monitoring industry trends, competitor activities, and customer developments to identify growth opportunities.

Manage customer account receivables, monitor Days Sales Outstanding (DSO), and collaborate with Finance to ensure timely collections and healthy account performance.

Prepare sales reports, customer updates, and business analyses, while administering account management, space allocation, and other duties assigned by management.

Assist reporting Manager on day-to-day work during his/her absence.

Any ad hoc tasks assign by Sales/Corporate Manager or Management.

Requirement:-

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Marketing, Logistic/ Transportation or equivalent.

Minimum 2 years of experience in service-related industry

Self-motivated, well-organized, and results and customer-oriented, with a strong work ethic

Meticulous with a keen eye for detail

Excellent interpersonal and communication skills across all levels of an organization

Excellent command of spoken and written English

Proficient in MS Office applications

Logistics, Freight & Delivery Services 51-100 employees

MSC is a global leader in container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

MSC is a global leader in container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.