Senior Sales Executive

Tianshi Logistics (Malaysia) Sdn Bhd; Klang City, Port Klang; On-site; MYR 78,000 - 145,000; Full time

Benefits offered by this job

Salary + commission

Professional environment

International exposure

Training & development

Growth opportunities

Job summary

Tianshi Logistics (Malaysia) Sdn Bhd is seeking a highly motivated Senior Sales Executive to drive growth in our logistics and freight forwarding business. You will develop new business opportunities, manage key accounts, and collaborate with operations to ensure service excellence.

The role requires 3–5 years of logistics sales experience, strong negotiation, presentation and communication skills, plus fluency in English and Bahasa Malaysia. Mandarin is a plus.

Qualifications

• Bachelor-level degree or diploma in Business Administration, Logistics, Supply Chain Management, Marketing or related field.
• 3–5 years of relevant sales experience in logistics or freight forwarding.
• Solid knowledge of ocean freight (FCL/LCL), air freight and customs procedures.
• Proven track record in business development and achieving sales targets.
• Strong negotiation, presentation, communication and interpersonal skills.
• Proficiency in English and Bahasa Malaysia; Mandarin is an advantage.
• Own transport and willingness to travel for customer visits.

Responsibilities

• Identify, prospect, and develop new business opportunities in logistics and freight forwarding.
• Build and expand a customer portfolio to achieve sales targets.
• Maintain and strengthen relationships with existing customers for retention and growth.
• Prepare freight quotations, service agreements and proposals.
• Coordinate with operations to ensure smooth shipment execution and service quality.

Skills

Negotiation

Presentation

Communication

Interpersonal skills

English

Bahasa Malaysia

Mandarin (advantage)

Education

Diploma or Bachelor's Degree in Business Administration/Logistics/Supply Chain/Marketing

Job description

We are seeking a highly motivated, results-driven, and experienced Senior Sales Executive to join our growing logistics team. The successful candidate will be responsible for developing new business opportunities, expanding our customer portfolio, and maintaining strong relationships with existing customers within the logistics and freight forwarding industry.

The ideal candidate should possess solid industry knowledge, strong negotiation and communication skills, and a proven track record in achieving sales targets and driving business growth.

Key Responsibilities:

1. Business Development & New Customer Acquisition

Identify, prospect, and develop new business opportunities in the logistics and freight forwarding market.

Actively approach potential customers, including manufacturers, traders, importers, exporters, and multinational companies.

Develop new accounts for ocean freight (FCL/LCL), air freight, trucking, warehousing, customs clearance, and other logistics services.

Conduct regular customer visits, sales presentations, and business meetings to understand customer requirements and propose suitable logistics solutions.

Build and expand a strong customer portfolio to achieve assigned sales targets.

2. Account Management & Customer Relationship

Maintain and strengthen relationships with existing customers to ensure customer satisfaction and business retention.

Identify opportunities to increase business volume and expand the scope of services offered to existing accounts.

Follow up on customer enquiries, quotations, and sales leads promptly.

Work closely with the operations and customer service teams to ensure smooth shipment execution and service quality.

Handle customer feedback, complaints, and service issues professionally.

3. Sales Performance & Target Achievement

Achieve monthly, quarterly and annual sales targets as assigned by management.

Monitor sales performance, shipment volume, revenue and gross profit contribution.

Prepare regular sales reports, market updates and business development forecasts.

Identify market trends, competitors' activities and business opportunities to strengthen the company's market position.

Ensure sustainable business growth while maintaining healthy profit margins.

Coordinate with internal pricing and overseas agents to obtain competitive freight rates.

Prepare and negotiate freight quotations, service agreements and commercial proposals.

Maintain competitive pricing strategies while ensuring profitability for the company.

Work closely with management to develop sales strategies and secure potential key accounts.

5. Internal Coordination & Reporting

Collaborate with operations, customer service, pricing, and finance departments to ensure effective customer support.

Ensure proper handover of new business accounts and shipment requirements to the operations team.

Provide timely updates to management on sales activities, customer developments, and potential business opportunities.

Maintain accurate customer records, sales pipelines, and follow-up activities.

Requirements:

Diploma or Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.

Minimum 3–5 years of relevant sales experience in the logistics or freight forwarding industry.

Strong knowledge of ocean freight (FCL/LCL), air freight, import/export procedures and logistics operations.

Proven track record in business development, customer acquisition and achieving sales targets.

Strong negotiation, presentation, communication and interpersonal skills.

Self-motivated, proactive, independent and target-oriented.

Good command of English and Bahasa Malaysia. Mandarin proficiency is an advantage.

Possess own transport and be willing to travel for customer visits.

Able to work independently as well as collaboratively with internal teams.

What We Offer:

Attractive basic salary with sales commission and performance incentives.

Professional and supportive working environment.

Opportunity to work with international customers and overseas business partners.

Training and development opportunities.

Opportunity to grow together with an expanding international logistics business.