Senior Retail Sales & Customer Experience Specialist

Watsons Malaysia; Johor; On-site; MYR 20,000 - 27,000; Full time

Job summary

Watsons Malaysia is looking for retail staff to join our stores and deliver friendly, efficient service to customers. You will assist shoppers, manage shelf stock, and operate the register with accuracy.

This role requires good communication, teamwork, and flexibility to work weekends and public holidays. Both full-time and part-time positions are available at Watsons, a leading health and beauty retailer.

Qualifications

• Pleasant personality and good communication skills.
• Candidate must possess at least PMR/PT3/SPM/STPM/A Level/Pre-U or professional certificate.
• Strong interpersonal and follow-up abilities.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson's VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Pleasant personality

Good communication skills

Interpersonal & follow-up skills

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is looking for retail staff to join our stores and deliver friendly, efficient service to customers. You will assist shoppers, manage shelf stock, and operate the register with accuracy.

This role requires good communication, teamwork, and flexibility to work weekends and public holidays. Both full-time and part-time positions are available at Watsons, a leading health and beauty retailer.