Retail Customer Experience & Sales Associate

Watsons Malaysia; Johor; On-site; MYR 21,000 - 30,000; Full time

Job summary

Watsons Malaysia is seeking retail staff to deliver professional customer service at our stores in Malaysia. You will help maintain stock levels, assist customers with product selection, and promote Watson’s VIP membership while handling cashier duties.

Successful candidates will follow Watson’s operations standards, work flexible retail hours including weekends and public holidays, and be available in full-time or part-time roles.

Qualifications

• Customer service orientation and pleasant personality.
• Minimum education: PMR/PT3/SPM/STPM/A Level/Pre-U or professional certificate.
• Good interpersonal and follow-up skills.
• Willing to work retail hours, including weekends/public holidays.
• Full/Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Communication skills

Cashier experience

Education

PMR/PT3/SPM/STPM/"A" Level/Pre-U, Professional Certificate

Job description

Watsons Malaysia is seeking retail staff to deliver professional customer service at our stores in Malaysia. You will help maintain stock levels, assist customers with product selection, and promote Watson’s VIP membership while handling cashier duties.

Successful candidates will follow Watson’s operations standards, work flexible retail hours including weekends and public holidays, and be available in full-time or part-time roles.