Senior Retail Sales & Customer Care Specialist

Watsons; Ipoh; On-site; MYR 28,000 - 40,000; Full time

Job summary

Watsons in Malaysia is seeking staff for in-store roles. You will deliver professional customer service, help maintain stock levels, and apply correct selling techniques to meet sales targets. You will also handle cashier duties, promote VIP membership, and ensure procedures follow operational standards.

Full-time and part-time roles available, with weekend and public holiday shifts. Ideal candidates are friendly, with good communication and interpersonal skills, and able to follow up to support

Qualifications

• Pleasant personality and good communication skills.
• PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate in any field.
• Strong interpersonal and follow-up skills.
• Willing to work retail hours, including weekends and public holidays.
• Full-time and part-time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Use correct selling techniques to achieve sales targets.
• Perform cashier duties and promote Watson's VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Communication skills

Interpersonal skills

Follow-up ability

Education

PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate

Professional Certificate in any field

Job description

Watsons in Malaysia is seeking staff for in-store roles. You will deliver professional customer service, help maintain stock levels, and apply correct selling techniques to meet sales targets. You will also handle cashier duties, promote VIP membership, and ensure procedures follow operational standards.

Full-time and part-time roles available, with weekend and public holiday shifts. Ideal candidates are friendly, with good communication and interpersonal skills, and able to follow up to support