Retail Customer Experience Specialist

Watsons Malaysia; Malaysia; On-site; MYR 28,000 - 39,000; Full time

Job summary

Watsons Malaysia is seeking retail associates to join our team in delivering professional customer service and maintaining stock levels in a busy store. You will assist customers, drive sales, and help meet targets while adhering to store standards.

The role requires friendly communication, reliability, and the ability to work retail hours including weekends and public holidays. Full-time and part-time positions are available to suit diverse schedules.

Qualifications

• Possess pleasant personality and good communication skills.
• Candidate must possess PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.

Responsibilities

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson's VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Skills

Pleasant personality

Good communication skills

Interpersonal skills

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is seeking retail associates to join our team in delivering professional customer service and maintaining stock levels in a busy store. You will assist customers, drive sales, and help meet targets while adhering to store standards.

The role requires friendly communication, reliability, and the ability to work retail hours including weekends and public holidays. Full-time and part-time positions are available to suit diverse schedules.