Retail Sales & Customer Experience Associate

Watsons Malaysia; Johor; On-site; MYR 18,000 - 30,000; Full time

Job summary

Watsons Malaysia is seeking retail staff to provide professional customer service and manage stock levels in a fast-paced shopping environment. You will assist customers, promote VIP membership, and ensure accurate sales techniques and checkout processes.

Candidates must be flexible to work retail hours, including weekends and public holidays, with both full-time and part-time positions available.

Qualifications

• Attentive to customer needs and able to upsell VIP cards.
• Strong communication and follow-up skills.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson's VIP Member Cards.
• Maintains procedures according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Pleasant personality

Good communication

Interpersonal

Customer service

Education

PMR/PT3/SPM/A Level/Pre-U

Professional Certificate

Job description

Watsons Malaysia is seeking retail staff to provide professional customer service and manage stock levels in a fast-paced shopping environment. You will assist customers, promote VIP membership, and ensure accurate sales techniques and checkout processes.

Candidates must be flexible to work retail hours, including weekends and public holidays, with both full-time and part-time positions available.