Retail Customer Experience & Sales Associate

Watsons Malaysia; Selangor; On-site; MYR 20,000 - 27,000; Full time

Job summary

Watsons Malaysia is seeking friendly retail staff to deliver excellent customer service and drive sales. You will help maintain stock levels, assist customers with product recommendations, and handle cash transactions at the register while promoting Watson's VIP Member Cards.

The role requires good communication, reliability, and the ability to work weekends and public holidays. Both full-time and part-time positions are available across various shifts.

Qualifications

• Pleasant personality and good communication skills.
• At least PMR/SPM/A-Level or Pre-U; professional certificate in any field.
• Good interpersonal and follow-up skills; adaptable and result oriented.
• Ability to work retail hours including weekends and public holidays.
• Full/Part-time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Apply correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson's VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Stock management

Sales techniques

Cashier duties

Education

PMR/SPM/A-Level

Professional certificate

Job description

Watsons Malaysia is seeking friendly retail staff to deliver excellent customer service and drive sales. You will help maintain stock levels, assist customers with product recommendations, and handle cash transactions at the register while promoting Watson's VIP Member Cards.

The role requires good communication, reliability, and the ability to work weekends and public holidays. Both full-time and part-time positions are available across various shifts.