Senior Quality Assurance & Halal Executive

Better Protein Manufacturing (M) Sdn Bhd; George Town; On-site; MYR 120,000 - 160,000; Full time

Job summary

Better Protein Manufacturing (M) Sdn Bhd is seeking a Senior Quality Assurance & Halal Executive to lead QA, food safety, and Halal management systems.

You will oversee ISO 22000, HACCP, GMP, FSMS, HAS, audits, documentation, and CAPA, driving continuous improvement across production, R&D, and procurement.

Lead and develop the QA & Halal team; ensure product release accuracy, calibration of lab equipment, and training for staff across departments.

Qualifications

• Minimum 5 years of relevant experience in Quality Assurance, Food Safety, and/or Halal management within the food manufacturing industry.
• Strong working knowledge of HACCP, GMP, ISO 22000, FSMS, and Halal requirements.
• Experience in managing or coordinating JAKIM Halal certification and Halal Assurance System (HAS).
• Experience in conducting internal audits and managing external regulatory or certification audits.
• Strong knowledge of quality documentation, CAPA, root cause analysis, traceability, and food safety practices.
• Experience in supervising or leading a QA team.

Responsibilities

• Lead and supervise the QA team in inspection, testing, verification, and monitoring of raw materials, in-process production, and finished products.
• Develop, implement, maintain, and continuously improve the Food Safety Management System (FSMS) in accordance with ISO 22000, HACCP, GMP, and applicable food safety regulations.
• Establish and maintain quality standards, specifications, procedures, work instructions, and quality control requirements.
• Lead and conduct internal audits and coordinate external audits by certification bodies, customers, and regulatory authorities.
• Review and approve QA-related documents, including SOPs, specifications, batch records, deviation reports, investigation reports, and CAPA.
• Oversee product release processes and ensure product traceability, documentation accuracy, and compliance.
• Monitor quality performance, non-conformances, customer complaints, and quality trends, and drive appropriate corrective and preventive actions.
• Lead investigations into quality issues, identify root causes, and implement effective corrective and preventive measures.
• Work closely with Production, R&D, Procurement, and suppliers to resolve quality issues and improve product and process consistency.
• Ensure proper calibration, verification, and maintenance of laboratory and measuring equipment.
• Establish and monitor QA-related KPIs and provide regular performance reports and recommendations to management.
• Conduct training and coaching for QA personnel to strengthen technical competency and quality awareness.

Skills

Analytical skills

Problem solving

Communication skills

Organizational skills

Cross-functional collaboration

Education

Food Science / Food Technology / Quality Management / Halal Management

Job description

Senior Quality Assurance & Halal Executive

The Senior Quality Assurance & Halal Executive is responsible for leading and overseeing the company’s Quality Assurance, Food Safety, and Halal management systems. The role ensures that products, processes, raw materials, and operations comply with applicable food safety regulations, Halal requirements, certification standards, and internal quality standards.

The position will provide hands‑on leadership in QA operations, FSMS, HACCP, GMP, ISO 22000, Halal Assurance System (HAS), audits, documentation, compliance, and continuous improvement, while working closely with Production, R&D, Procurement, and other departments.

Key Responsibilities

1. Quality Assurance & Food Safety

Lead and supervise the QA team in the inspection, testing, verification, and monitoring of raw materials, in‑process production, and finished products.

Develop, implement, maintain, and continuously improve the company’s Food Safety Management System (FSMS) in accordance with ISO 22000, HACCP, GMP, and applicable food safety regulations.

Establish and maintain quality standards, specifications, procedures, work instructions, and quality control requirements.

Lead and conduct internal audits and coordinate external audits by certification bodies, customers, and regulatory authorities.

Review and approve QA‑related documents, including SOPs, specifications, batch records, deviation reports, investigation reports, and CAPA.

Oversee product release processes and ensure product traceability, documentation accuracy, and compliance.

Monitor quality performance, non‑conformances, customer complaints, and quality trends, and drive appropriate corrective and preventive actions.

Lead investigations into quality issues, identify root causes, and implement effective corrective and preventive measures.

Work closely with Production, R&D, Procurement, and suppliers to resolve quality issues and improve product and process consistency.

Ensure proper calibration, verification, and maintenance of laboratory and measuring equipment.

Establish and monitor QA‑related KPIs and provide regular performance reports and recommendations to management.

Conduct training and coaching for QA personnel to strengthen technical competency and quality awareness.

2. Halal Management

Lead and oversee the company’s Halal Management System in accordance with JAKIM requirements and the Halal Assurance System (HAS).

Coordinate Halal certification applications, renewals, amendments, and related documentation.

Review and verify the Halal status of raw materials, ingredients, suppliers, packaging materials, and product formulations.

Maintain and ensure the accuracy of Halal documentation, including Halal certificates, supplier declarations, product lists, and supporting records.

Conduct internal Halal audits, mock audits, inspections, and follow‑up actions.

Ensure compliance with Halal requirements throughout receiving, storage, production, handling, and distribution processes.

Ensure proper segregation, cleanliness, hygiene, and integrity of Halal production and storage areas.

Coordinate Halal training and awareness programmes for relevant employees.

Act as the company’s key liaison with JAKIM, relevant authorities, certification bodies, customers, and other external stakeholders on Halal‑related matters.

Monitor changes in Halal requirements and advise management and relevant departments on necessary actions.

Lead, coach, and develop QA & Halal team members to achieve departmental objectives and performance standards.

Plan and allocate departmental tasks, monitor progress, and ensure timely completion of QA and Halal activities.

Establish clear work standards and ensure team compliance with company policies, SOPs, food safety requirements, and workplace safety practices.

Review team performance and identify training and competency development needs.

Promote a strong culture of quality, food safety, hygiene, compliance, and continuous improvement across the organization.

Provide management with regular updates on QA, food safety, Halal compliance, audit findings, risks, and improvement initiatives.

Support management in identifying quality and food safety risks and implementing appropriate mitigation measures.

Key Performance Indicators (KPIs)

Internal and external audit compliance performance.

Food safety and Halal compliance status.

Number and severity of non‑conformances.

CAPA implementation and closure rate.

Product release turnaround time.

Customer complaint resolution and response time.

Halal certification renewal and compliance status.

QA and Halal documentation accuracy and timeliness.

Staff training completion and competency development.

Reduction of recurring quality issues and process non‑conformances.

Continuous improvement initiatives implemented.

Requirements

Diploma or Degree in Food Science, Food Technology, Quality Management, Halal Management, or a related field.

Minimum 5 years of relevant experience in Quality Assurance, Food Safety, and/or Halal management within the food manufacturing industry.

Strong working knowledge of HACCP, GMP, ISO 22000, Food Safety Management System (FSMS), and Halal requirements.

Experience in managing or coordinating JAKIM Halal certification and Halal Assurance System (HAS) will be an advantage.

Experience in conducting internal audits and managing external regulatory or certification audits.

Strong knowledge of quality documentation, CAPA, root cause analysis, traceability, and food safety practices.

Experience in supervising or leading a QA team.

Strong analytical, problem‑solving, organizational, and communication skills.

Able to work independently, make sound operational decisions, and collaborate effectively across departments.

Candidates with experience in a food or beverage manufacturing environment will be preferred.

Core Competencies

Quality & Food Safety Management

Halal Compliance & Assurance

Audit & Regulatory Compliance

Root Cause Analysis & CAPA

Problem Solving & Decision Making

Cross‑Functional Collaboration