Senior Product Manager, Platform

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur, Malaysia, seeks a Senior Product Manager for the Platform to own and drive product initiatives that boost usability, engagement, and satisfaction.

You will analyze usage data, improve search relevance and discoverability, and craft tailored experiences for specific segments while reducing onboarding friction and guiding cross-functional teams through milestones.

Qualifications

• Bachelor’s degree in CS, IS, Business, Engineering, or related fields.
• Fresh graduates are welcome to apply.
• Strong analytical and logical thinking skills.

Responsibilities

• Own product initiatives to improve usability, satisfaction, and engagement.
• Improve search relevance, speed, and discoverability in the app.
• Craft tailored app experiences for specific segments.
• Reduce user friction across onboarding and core journeys.
• Analyze usage data, funnels, and drop-offs to identify pain points.
• Collaborate with Design to prototype and test concepts.
• Define success metrics for initiatives (DAU, NPS).
• Coordinate with stakeholders to align on roadmap and milestones.

Skills

Cross-functional collaboration

Analytical thinking

Documentation skills

JIRA/Confluence familiarity

SDLC understanding

Communication skills

Education

Bachelor's degree or currently pursuing

Tools

Jira

Confluence

Job description

# Senior Product Manager, *Platform*Kuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Conceptualize, define and own product initiatives that improve usability, satisfaction, and engagement* Improving Search relevance, speed, and discoverability in the app* Crafting tailored app experiences for specific segments* Reducing user friction across key journeys (onboarding, repeat usage, core transactions)* Analyze product usage data, funnels, and drop-offs to identify pain points* Partner closely with Design to validate concepts through prototypes and testing* Prioritize experience improvements that directly impact DAU, retention, and NPS* Manage relationship with stakeholders and consumers to align on strategy and product features* Work with crossfunctional teams to define product specifications, establish milestones and* manage quality for successful implementation of projects in order to effectively manage the roadmap in the assigned domain* Specify product definition, create Product Requirement document and other documents* necessary for implementation of product road map* Observe regional markets and anticipate market changes over near and long-time frames.* Define success metrics for each initiative (e.g. DAU uplift, engagement frequency, NPS movement)* Run experiments and A/B tests where applicable* Continuously iterate based on data, user feedback, and post-launch learnings#### Requirements* Education* Bachelor’s degree (or currently pursuing) in Computer Science, Information Systems, Business, Engineering, or related fields* Fresh graduates are welcome to apply* Preferred Skills (Good to Have)* Basic understanding of Software Development Lifecycle (SDLC)* Exposure to tools such as Jira, Confluence, or similar project management tools* Strong analytical and logical thinking skills* Detail-oriented with strong documentation skills* Good communication skills and ability to work with cross-functional teams