Product Manager I, Financial Services

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur, Malaysia, seeks a Product Manager I in Financial Services to drive end-to-end analysis and delivery for eWallet products. You will understand the ecosystem, gather inputs, write PRDs, manage the backlog, and align features with KPIs and regulatory requirements.

You will collaborate with Business Owners, Technology, Design, Compliance, Risk, UX, and Operations, leveraging AI tools to accelerate documentation and requirement cycles.

Qualifications

• Analytical and data-oriented mindset.
• Strong written communication and stakeholder alignment skills.
• Hands-on familiarity with AI tools for research and requirements.
• Experience in Financial Services or fintech is a plus.

Responsibilities

• Support end-to-end product analysis and delivery for Financial Services products.
• Build understanding of the wallet ecosystem, partner banks, and regulatory touchpoints.
• Gather inputs, write PRDs, user stories, and acceptance criteria.
• Maintain backlog hygiene and link features to KPIs.
• Explain feature impact on user/business metrics and regulatory considerations.
• Use AI tools to accelerate documentation and QA.
• Conduct walkthroughs with stakeholders and align with cross-functional teams.
• Track post-launch performance and iterate roadmap.

Skills

Analytical mindset

Data-driven decisions

Written communication

Stakeholder alignment

AI tools familiarity

Education

Tertiary qualification in Business/Finance/Banking/IT

Tools

AI tools

Job description

# Product Manager I, *Financial Services*Kuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Support end-to-end product analysis and delivery for Financial Services products within the TNG eWallet* Build clear understanding of the Financial Services & eWallet ecosystem, including partner banks, regulatory touchpoints, and interdependencies with wallet, payments, KYC, and platform services.* Contribute to product discovery by gathering user, business, and operational inputs; synthesize insights into clear problem statements and feature opportunities.* Write clear, detailed product requirement documents (PRDs), user stories, and acceptance criteria with structured execution and traceable requirements.* Maintain backlog hygiene — keep the team backlog groomed, prioritized, and clearly linked to defined KPIs so the team avoids building misaligned features.* Explain how each feature contributes to user and business metric movement, including platform-support and compliance-level projects necessary for business operations.* Support prioritization trade-offs by surfacing user value, business impact, technical feasibility, and regulatory considerations.* Use AI tools and AI-assisted workflows to accelerate documentation, QA support, competitor research, and requirement cycles.* Conduct product walkthroughs and alignment sessions with impacted stakeholders (Business Owners, Technology, Design, Compliance, Risk, User Experience, Operations).* Partner with Tech Division and IT PMs to manage delivery timelines, dependencies, and working groups; ensure stakeholders stay up to date and progress against schedule.* Communicate clearly within the team and align well with cross-functional partners; resolve minor ambiguities independently and escalate promptly when blocked.* Track post-launch performance and operational health of shipped features; feed learnings back into the roadmap.#### Requirements* Possess tertiary or professional qualification from a recognized institution specializing in Business Administration, Finance, Banking, Marketing, Computer Science, Engineering, Information Technology, or a related field.* At least 1–3 years of experience in digital / mobile app / fintech / financial services industry; candidates operating as independent contributors will be prioritized.* Analytical and data-oriented mindset; comfortable using product metrics, funnels, and dashboards to guide decisions.* Passion for product development and building user-centric financial services experiences.* Strong written communication and stakeholder alignment skills; able to write structured PRDs and align across business, technology, and control functions.* Reliable, accountable, and coachable; takes ownership of assigned features and delivers dependably with minimal supervision.* Hands-on familiarity with AI tools (for research, drafting, QA support, requirement acceleration) is an advantage.* Prior experience in Financial Services, retail banking, savings/deposit, or embedded finance is a strong advantage.* Comfortable working with Compliance, Risk, Legal, and Operations in a regulated environment.