Senior Personal & Executive Assistant — Family & Business Support

BRIGHTEN BUSINESS CONSULTING SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

BRIGHTEN BUSINESS CONSULTING SDN. BHD. in Malaysia is seeking a Senior Personal & Executive Assistant to support a family with international commitments and business interests across property, hospitality, technology and services.

The role blends personal calendar management, travel arrangements, and confidential business coordination with a proactive, tech-enabled approach. Fluent English, Cantonese and Chinese skills are valued as you liaise with cross-border partners and teams.

Qualifications

• Minimum 5 years in executive support or related roles.
• Strong listening and discretion.
• Excellent organizational and documentation skills.
• Ability to manage multiple priorities calmly.

Responsibilities

• Manage professional and personal calendars, meetings, appointments and travel across time zones.
• Listen to family members’ needs and preferences, and incorporate them into arrangements and follow-ups.
• Coordinate personal logistics, including family events, household appointments, service providers and travel bookings.
• Arrange investor calls, site visits and internal leadership check-ins.
• Maintain clear task lists, prioritise competing requests and follow through until matters are completed.
• Draft emails, correspondence and meeting notes.
• Handle sensitive personal, family and business information with integrity and discretion.
• Coordinate day-to-day office operations and administrative matters.
• Prepare agendas, briefing notes, meeting summaries and action trackers.
• Track expenses, receipts and reimbursements.
• Research topics and summarise findings to support decisions.
• Liaise with internal teams, external partners and vendors.
• Prepare pitch decks, proposals, presentations and business overview documents.
• Support outreach, partnerships and relationship management.
• Use AI tools and digital systems to improve efficiency while protecting confidential information.

Skills

English communication

Cantonese

Chinese reading & writing

Tools

Google Workspace

Microsoft Office

Project management tools

Job description

Senior Personal & Executive Assistant - Family & Business Support

About the Role

We are looking for a caring, capable and highly organised Personal & Executive Assistant to support a family with international commitments and business interests across property, hospitality, technology and business services.

Personal and family support is central to this position, alongside executive assistance and business coordination. You will listen closely, understand individual preferences and ensure that both everyday arrangements and business priorities receive thoughtful, reliable follow-through.

This role suits someone who enjoys supporting people, takes ownership of tasks and is keen to embrace technology and learn new ways of working.

Job & Responsibilities:

Executive, Personal & Family Support

Manage professional and personal calendars, meetings, appointments and travel across time zones.

Listen carefully to family members’ needs and preferences, and incorporate them into arrangements and follow-ups.

Coordinate personal logistics, including family events, household appointments, service providers and travel bookings.

Arrange investor calls, site visits and internal leadership check-ins.

Maintain clear task lists, prioritise competing requests and follow through until matters are completed.

Draft emails, correspondence and meeting notes.

Handle sensitive personal, family and business information with integrity and discretion.

Business & Administrative Support

Coordinate day-to-day office operations and administrative matters.

Maintain accurate records, filing systems and documentation standards.

Prepare agendas, briefing notes, meeting summaries and action trackers.

Track expenses, receipts and reimbursements.

Research a wide range of personal and business topics, summarising findings clearly to support decisions.

Liaise professionally with internal teams, external partners and vendors.

Prepare pitch decks, proposals, presentations and business overview documents.

Support outreach, partnerships and relationship management.

Use AI tools, spreadsheets and digital systems to improve efficiency, while checking accuracy and protecting confidential information.

Requirements

At least 5 years of relevant experience in executive support, personal assistance, office administration, operations or business development coordination.

A warm, caring and attentive approach, with strong listening skills and sensitivity to others’ needs.

Excellent organisation, documentation, task tracking and follow-through.

A proactive, resourceful approach and the ability to manage multiple priorities calmly.

Strong English communication for correspondence, research and business coordination.

Spoken Cantonese for direct communication with the family about daily needs and arrangements, and Chinese reading and writing skills for related correspondence and documents.

Good research skills and an eye for clear, professional document and presentation layouts.

Competence in Google Workspace and Microsoft Office; familiarity with project management tools is an advantage.

Willingness to learn, adapt and use AI-assisted workflows responsibly.

Integrity, discretion and professional etiquette when representing the family and leadership.

Preferred Experience

Experience supporting families, founders or senior leadership directly.

Familiarity with property, architecture, hospitality or businesses with substantial operational coordination needs.

Partner development experience in real estate, hospitality or technology.

Understanding of commercial leasing, facilities or tenant management systems.

Additional Southeast Asian languages, particularly Thai, Vietnamese or Bahasa Indonesia.

Experience working in a startup environment.