Senior Onsite Tech Support: Hardware, CCTV & Software

Super Delta Impex Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 31,000; Full time

Job summary

Super Delta Impex Sdn Bhd in Perak is seeking a full-time support technician to handle hardware and software troubleshooting for PCs and CCTV systems. You will identify operational issues, advise on customer requirements, and perform on-site service with strong communication and consultative skills.

The role requires initiative, a fast learner mindset, and willingness to work extra hours. Salary offers MYR 2,500–2,800 per month.

Qualifications

• Must have hands-on troubleshooting skills for hardware and software including CCTV.
• Ability to identify operational issues and advise on customer requirements.
• On-site service delivery is required.

Responsibilities

• Troubleshoot computer and CCTV hardware/software issues.
• Identify and resolve operational issues to meet customer needs.
• Perform on-site service with minimal supervision.
• Ensure all service cases are attended within timelines.
• Maintain a proactive, analytical, and customer-oriented approach.
• Communicate clearly and consultatively with customers.
• Demonstrate initiative, fast learning, and confidence.
• Work additional hours as needed with full responsibility.

Skills

Troubleshooting hardware & software (C

Education

Professional Certificate

Technical & Helpdesk Support

Job description

Super Delta Impex Sdn Bhd in Perak is seeking a full-time support technician to handle hardware and software troubleshooting for PCs and CCTV systems. You will identify operational issues, advise on customer requirements, and perform on-site service with strong communication and consultative skills.

The role requires initiative, a fast learner mindset, and willingness to work extra hours. Salary offers MYR 2,500–2,800 per month.