IT Support Technician – On-Site Hardware & Network

Aitomic Jobs; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

Western Digital is seeking a Technician 2, Information Technology in Bayan Lepas, Penang. The role focuses on the complete lifecycle of computer infrastructure management, including installing and configuring hardware, software, systems, networks, and peripherals, with ongoing monitoring and maintenance.

The job requires a Diploma in Computer Science/IT or related field and shift work. Experience in manufacturing is an advantage, and the role emphasizes hands-on technical support both remotely

Qualifications

• Candidate must possess at least a Diploma in Computer Science, Information Technology, Computer Technology, Computer/Telecommunication Engineering or equivalent.
• Shift work required.
• Experience in the manufacturing industry is an added advantage.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and peripherals.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support for computing scope by phone or physical touch.
• Repairing and replacing computer hardware as necessary.

Skills

IT troubleshooting

Hardware debugging

Remote support

On-site support

Education

Diploma in Computer Science/Information Technology/Computer Technology/Computer/Telecommunication Engineering or equivalent

Job description

Western Digital is seeking a Technician 2, Information Technology in Bayan Lepas, Penang. The role focuses on the complete lifecycle of computer infrastructure management, including installing and configuring hardware, software, systems, networks, and peripherals, with ongoing monitoring and maintenance.

The job requires a Diploma in Computer Science/IT or related field and shift work. Experience in manufacturing is an advantage, and the role emphasizes hands-on technical support both remotely