Senior Office Operations & People Experience Lead

RGA; Kuala Lumpur; Presencial; MYR 90 000 - 150 000; Tempo integral

Resumo da oferta

RGA is seeking a seasoned Office Manager in Kuala Lumpur to lead office operations, enhance employee experience, and ensure efficient administrative and workplace services. You will partner with internal teams to create a productive environment, drive safety and continuity programs, and steer continuous improvement across facilities and workplace operations.

The role requires 10+ years of office management experience, strong MS Office skills, and proven ability to coordinate with multiple

Qualificações

• H.S. Diploma or GED (or equivalent).
• Bachelor’s Degree in Arts/Sciences (BA/BS) preferred.
• 10+ years experience in office management, ideally with teams larger than 150.
• Proficient in MS Office; strong written and spoken communication.
• Solid relationship building, integrity, confidentiality, and accountability.
• Strong analytical and problem-solving abilities.
• Self-motivated, proactive, and takes ownership.

Responsabilidades

• Oversee facilities, resources and workplace operations to ensure business continuity and productivity; coordinate space planning and office changes with stakeholders.
• Champion a positive, inclusive workplace by driving onboarding, engagement and wellbeing initiatives.
• Collaborate with leadership to design and deliver onboarding, engagement and social initiatives; seek continuous improvement of workplace experience.
• Coordinate health, safety and wellbeing initiatives; lead BIA, BCP, and SCM activities for safety and resilience.
• Manage relationships with building management, landlords and service providers; ensure contract obligations and renewals are met.
• Support vendor evaluation and negotiation; monitor performance, quality and timelines; escalate issues as needed.
• Drive cost awareness and budget adherence; promote efficient resource use and waste reduction.
• Identify opportunities for cost efficiency and continuous improvement in operations.

Conhecimentos

Communication skills

Leadership

Stakeholder management

Problem solving

Self-motivated

Formação académica

Bachelor’s degree (BA/BS)

Ferramentas

PowerPoint

Excel

Word

Descrição da oferta de emprego

RGA is seeking a seasoned Office Manager in Kuala Lumpur to lead office operations, enhance employee experience, and ensure efficient administrative and workplace services. You will partner with internal teams to create a productive environment, drive safety and continuity programs, and steer continuous improvement across facilities and workplace operations.

The role requires 10+ years of office management experience, strong MS Office skills, and proven ability to coordinate with multiple