Senior Office Administrator

SmartRecruiters, Inc.; Sepang; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

John Crane, part of Smiths Group, is seeking a seasoned office administrator to lead day-to-day operations, travel management, event coordination, and facilities administration across global teams. You will support the management group and ensure professional working environments that enable business success.

The role requires a bachelor’s degree in business administration or related field, at least five years of experience in office administration or executive support, and strong

Qualifications

• Bachelor’s degree in business administration or related field.
• Minimum 5 years of experience in office administration, executive support, or office management.
• Strong organizational, planning, and multitasking skills.
• Experience in travel management, event coordination, and vendor management.
• Proficient with Microsoft Office applications.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with professionalism.
• Ability to work independently and manage multiple priorities.
• Experience supporting senior management and cross-functional stakeholders preferred.

Responsibilities

• Manage day-to-day office administration and ensure smooth operations.
• Coordinate calendars, meetings, and business correspondence.
• Arrange domestic and international travel for staff.
• Manage office facilities, equipment, and procurement.
• Support management with reports, presentations, and minutes.
• Coordinate events, venues, catering, and logistics.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Problem solving

Independence

Vendor management

Travel management

Event coordination

Administrative support

Education

Bachelor’s degree in business administration

Bachelor’s degree in management

Related field

Tools

Microsoft Office

Job description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Purpose of role:

To lead and coordinate office administration activities that support business operations, including executive support, travel management, event coordination, facilities administration, and stakeholder engagement. The role ensures efficient office operations, effective communication, and a professional working environment that enables business success.

Key Activity:

• Manage day-to-day office administration and ensure smooth office operations.
• Maintain office facilities, equipment, and administrative systems to support business activities.
• Coordinate office maintenance, service providers, and facility-related requirements.
• Manage office supplies, company assets, and administrative procurement activities.
• Develop and implement efficient administrative processes and best practices.
• Provide administrative support to the management team and business leaders.
• Coordinate calendars, meetings, appointments, and business correspondence.
• Prepare reports, presentations, meeting materials, and meeting minutes.
• Support management in executing business priorities and organizational initiatives.
• Manage domestic and international travel requests for employees and management.
• Ensure travel arrangements comply with company policies and approved budgets.
• Manage event logistics, venue bookings, catering, accommodations, transportation, and event materials.
• Coordinate agendas, invitations, participant communications, and meeting documentation.
• Support regional leadership visits, customer engagement activities, and corporate events.
• Manage relationships with office service providers, suppliers, and contractors.
• Obtain quotations, process purchase requests, and monitor service performance.
• Support contract administration and vendor documentation management.
• Ensure timely processing of invoices and administrative record
• Maintain accurate records, filing systems, and confidential company documents.
• Ensure compliance with company policies, procedures, and local regulatory requirements.
• Support internal and external audits through effective document management.
• Monitor administrative activities to ensure adherence to governance standards.
• Provide ad hoc administrative and operational support as required by management and business stakeholders.

Key Accountability:

• Ensure smooth and efficient office operations.
• Provide effective administrative and executive support to management.
• Manage business travel arrangements in compliance with company policies.
• Coordinate company events, meetings, and stakeholder engagements.
• Maintain accurate records and ensure administrative compliance.
• Support business needs through continuous improvement and ad hoc assignments.

Qualifications

Bachelor’s degree in business administration, Management, or related field.

Minimum 5 years of experience in office administration, executive support, or office management.

Strong organizational, planning, and multitasking skills.

Experience in travel management, event coordination, and vendor management.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Excellent communication and interpersonal skills.

Ability to handle confidential information with professionalism and integrity.

Strong problem-solving skills and attention to detail.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Experience supporting senior management and cross-functional stakeholders is preferred

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.