Customer Service Executive (6 months contract)

Smiths Group; Sepang; On-site; MYR 13,392 - 20,088; Full time

Job summary

Smiths Group's John Crane division is seeking a detail-oriented junior staff to support relocation projects in Malaysia. Fresh graduates welcome to apply, with a Diploma in Mechanical Engineering or related field.

You will assist with order entry, delivery follow-up, system updates and E-invoice implementation aligned with Malaysia's 2025 policy. This role offers exposure to P&L coordination and cross-functional teamwork within a global industrial company committed to diversity and equal

Qualifications

• Fresh graduates are welcome to apply.
• Diploma in Mechanical Engineering or related discipline.
• Self-motivated with ability to work independently or in a team.

Responsibilities

• Support relocation projects.
• Handle order entry, delivery follow-up, system updates, E-invoice and P&L coordination.
• Perform other tasks as assigned by the line manager.

Skills

Self-motivated

Teamwork

Education

Diploma in Mechanical Engineering or related discipline

Job description

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better‑connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Responsibilities

• Support Relocation Project
• Handle orders entry, delivery follow‑up, system update, E‑invoice (new policy in Malaysia from 2025) and P&L coordinated.
• Other tasks as assigned by line manager

Experience

Fresh graduate are welcome to apply.

Technical Skills

Diploma in Mechanical Engineering or other discipline.

People Skills

Self‑motivated, with the ability to work both independently or in a team where required.

Equal Opportunity

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.