Senior Manager: Process Transformation & Efficiency

OSK Group; Kuala Lumpur; On-site; MYR 240,000 - 360,000; Full time

Job summary

OSK Holdings Berhad seeks a Senior Manager, Business Process Re-Engineering to lead enterprise transformation initiatives across departments, aligning operations with strategic goals and future-ready capabilities.

Ideal candidates will bring deep expertise in process mapping, root-cause analysis, and cross-functional collaboration, with a track record of delivering measurable improvements and strong change-management skills.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or related field.
• CBPRP and/or Six Sigma (Green/Black Belt) certification is highly desirable.
• Proven success in leading complex transformation programs and re-engineering initiatives with measurable outcomes.
• Minimum 10 years of relevant experience in process re-engineering, operational excellence, or transformation roles.

Responsibilities

• Lead end-to-end business process transformation across departments, aligning operations with strategic goals and future-ready capabilities.
• Conduct deep-dive diagnostics including process mapping, gap analysis, and root cause identification to uncover inefficiencies and improvement opportunities.
• Collaborate with cross-functional teams to reimagine workflows, procedures, and systems that enhance productivity and customer experience.
• Define and track performance metrics to measure the success and sustainability of re-engineered processes.
• Facilitate design thinking workshops, change labs, and training sessions to embed a culture of innovation and continuous improvement.
• Ensure all transformation efforts are aligned with regulatory standards, risk frameworks, and strategic priorities.
• Develop compelling business cases and transformation roadmaps for senior leadership, articulating value creation and impact.
• Apply structured methodologies such as Lean, Six Sigma, and Business Process Re-engineering to drive data-driven decision-making and scalable solutions.
• Stay ahead of the curve by monitoring emerging trends, technologies, and best practices in process excellence and digital transformation.
• Provide leadership and oversight for business process re-engineering & transformation initiatives while serving as the alternate and backup to the Head of BPR & Transformation.

Skills

Process re-engineering

Transformation programs

Lean

Six Sigma

Leadership

Cross-functional collaboration

Change management

Education

Bachelor's degree in Business Administration or Engineering

Job description

OSK Holdings Berhad seeks a Senior Manager, Business Process Re-Engineering to lead enterprise transformation initiatives across departments, aligning operations with strategic goals and future-ready capabilities.

Ideal candidates will bring deep expertise in process mapping, root-cause analysis, and cross-functional collaboration, with a track record of delivering measurable improvements and strong change-management skills.