Sales Specialist (Medical)

Shimadzu Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

Shimadzu Malaysia Sdn Bhd is seeking a Medical Sales Specialist to promote and sell medical devices, imaging equipment, and healthcare solutions to hospitals, clinics, diagnostic centers, and healthcare professionals.

The role focuses on developing customer relationships, identifying business opportunities, managing sales pipelines, and achieving targets while ensuring high customer satisfaction. Travel within the territory is required to support exhibitions and customer visits.

Qualifications

• Bachelor's degree in a relevant field as listed.
• 2-5 years of sales experience in medical devices, healthcare solutions, diagnostics, pharmaceutical, or imaging equipment.
• Fresh graduates with strong healthcare or technical backgrounds may be considered for junior positions.
• Experience with radiology, diagnostic imaging, ultrasound, CT, MRI, X-ray, fluoroscopy, or medical equipment is an advantage.

Responsibilities

• Achieve monthly, quarterly and annual sales targets.
• Develop territory sales plans to maximize market opportunities.
• Identify and pursue new business opportunities within hospitals, healthcare facilities, and private medical institutions.
• Generate quotations, proposals, and tender submissions.
• Manage the complete sales cycle from prospecting to closing and post-sales follow-up.
• Continuously monitor market trends, competitor activities, and customer needs.
• Build and maintain relationships with radiologists, radiographers, biomedical engineers, procurement teams, and hospital management.
• Conduct regular customer visits and business reviews.
• Address customer inquiries and coordinate support with internal teams.
• Conduct product presentations, demonstrations, and clinical discussions.
• Provide product information and application support to customers.
• Organize workshops, seminars, exhibitions, and promotional activities.
• Support product evaluations, installations, and acceptance processes.
• Participate in government and private healthcare tenders.
• Collaborate with application specialists, service engineers, and project teams during project execution.
• Ensure timely submission of tender documents and compliance requirements.
• Track project progress and customer expectations throughout the implementation process.

Skills

Communication skills

Interpersonal skills

Negotiation

Self-motivation

Analytical thinking

Teamwork

Education

Biomedical Engineering

Radiography

Life Sciences

Medical Technology

Business Administration

Related disciplines

Tools

Microsoft Office

CRM systems

Job description

The Medical Sales Specialist is responsible for promoting and selling medical devices, diagnostic imaging equipment, healthcare solutions, and related services to hospitals, clinics, diagnostic centers, and healthcare professionals. The role involves developing customer relationships, identifying business opportunities, managing sales pipelines, conducting product presentations, and achieving assigned sales targets while ensuring high customer satisfaction.

KEY RESPONSIBILITY

Sales & Business Development

Achieve monthly, quarterly, and annual sales targets.

Develop and execute territory sales plans to maximize market opportunities.

Identify and pursue new business opportunities within hospitals, healthcare facilities, and private medical institutions.

Generate quotations, proposals, and tender submissions.

Manage the complete sales cycle from prospecting to closing and post-sales follow-up.

Continuously monitor market trends, competitor activities, and customer needs.

Customer Relationship Management

Build and maintain strong relationships with key stakeholders, including:

• Radiologists
• Radiographers
• Biomedical Engineers
• Procurement Teams
• Hospital Management

Conduct regular customer visits and business reviews.

Address customer inquiries and coordinate support with internal teams.

Product Promotion & Demonstration

Conduct product presentations, demonstrations, and clinical discussions.

Provide product information and application support to customers.

Organize workshops, seminars, exhibitions, and promotional activities.

Support product evaluations, installations, and acceptance processes.

Participate in government and private healthcare tenders.

Collaborate with application specialists, service engineers, and project teams during project execution.

Ensure timely submission of tender documents and compliance requirements.

Track project progress and customer expectations throughout the implementation process.

Reporting & Administration

Maintain accurate customer records and sales forecasts in CRM systems.

Prepare sales reports, pipeline updates, and market intelligence reports.

Monitor collection status and assist in resolving payment-related issues.

Ensure compliance with company policies, industry regulations, and ethical sales practices.

QUALIFICATIONS & EXPERIENCE

Education

Bachelor's Degree in:

• Biomedical Engineering
• Radiography
• Life Sciences
• Medical Technology
• Business Administration
• Related disciplines

Experience

• 2-5 years of sales experience in medical devices, healthcare solutions, diagnostics, pharmaceutical, or imaging equipment sales.
• Fresh graduates with strong healthcare or technical backgrounds may be considered for junior positions.
• Experience with radiology, diagnostic imaging, ultrasound, CT, MRI, X-ray, fluoroscopy, or medical equipment is an advantage.

KEY COMPETENCIES

• Understanding of healthcare workflows and medical technologies.
• Knowledge of medical equipment procurement and tender processes.
• Ability to conduct product demonstrations and technical presentations.
• Proficiency in Microsoft Office and CRM systems.

Soft Skills

• Strong communication and interpersonal skills.
• Excellent negotiation and sales closing abilities.
• Customer-oriented mindset.
• Strong problem-solving and analytical capabilities.
• Self-motivated and results driven.
• Ability to work independently and as part of a team.

Working Conditions

• Frequent travel within assigned territory as required.
• Occasional travel outside the region for training, conferences, and customer visits.
• Participation in exhibitions, seminars, and healthcare events as required.