Senior Manager – Human Capital

See Hoy Chan Facilities Management Sdn. Bhd.; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Gym

Parking

Vision

Retirement benefits

Job summary

See Hoy Chan Facilities Management Sdn. Bhd. seeks a hands-on Senior Manager, Human Capital to drive recruitment, staff engagement, and HR operations for a 200-strong workforce across retail mall and asset management units.

You will work with department heads, shaping talent strategy, implementing performance cycles, and advising on employee relations and policy interpretation in a fast-paced environment.

Qualifications

• Bachelor's degree in HRM, psychology, business administration, or related field.
• 8–10 years in HR management, preferably in retail.
• Strong recruitment expertise with proven talent acquisition strategies.
• Strategic HR leadership with ability to align HR plans with business goals.
• Ability to build relationships across all levels and provide advisory support to senior management.
• Independent and collaborative in a fast-paced environment.

Responsibilities

• Lead end-to-end recruitment for retail and asset management operations.
• Drive talent development and performance management cycles.
• Design and implement staff engagement and retention initiatives.
• Advise line managers on employee relations and policy interpretation.
• Refine HR policies and ensure compliant operations.
• Assist in manpower budgeting and workforce planning.
• Collaborate with HR managers to achieve department goals.

Skills

Recruitment

Talent development

Performance management

Employee engagement

Employee relations

HR policy development

Budgeting

Strategic HR

Team collaboration

Education

Bachelor's Degree in Human Resources Management

Bachelor's Degree in Psychology

Bachelor's Degree in Business Administration

Job description

We are looking for an experienced and hands-on Senior Manager, Human Capital to join our team and assist the Head of Human Capital. In this role, you will work closely with department heads across our retail mall and asset management operations, focusing mainly on recruiting the right talent, keeping staff engaged, and helping our 200-strong workforce grow. If you prefer a grounded role where you can take real ownership of daily HR operations without getting bogged down in corporate bureaucracy, this role is a great fit.

Job Responsibilities:

Recruitment & Hiring - Drive end-to-end recruitment activities - including manpower planning, job postings, candidate sourcing, interviews, and onboarding to meet staffing needs for our retail mall and asset management operations.

Talent Development & Performance - Work closely with the Head of Human Capital to implement the performance management cycle (KPI setting, reviews, calibration) and facilitate training programs that upskill staff.

Employee Retention & Engagement - Organize practical staff welfare and engagement initiatives to foster a positive work environment and reduce turnover across operational teams.

Employee Relations & Advisory - Handle daily employee relations matters, offering grounded advice to line managers on conflict resolution, policy interpretation, and local labor practices.

HR Policies & Operations - Support the refinement and implementation of practical HR policies and procedures to ensure smooth operations and compliance across the business unit.

Manpower Budgeting - Assist in tracking and managing the manpower budget to ensure optimal workforce planning and financial discipline.

Team Collaboration - Work side-by-side with fellow HR managers and team members to ensure seamless execution of daily HR tasks and department goals.

Job Requirements:

Bachelor's Degree in Human Resources Management, Psychologist, Business Administration, or a related field.

Minimum of 8-10 years of experience in a HR management role, preferably in the retail industry.

Strong expertise in recruitment, with a track record of successfully implementing effective talent acquisition strategies.

In-depth knowledge of HR policies, strong strategic HR expertise, with the ability to develop and implement effective HR strategies that align with business objectives.

Ability to build strong relationships with employees at all levels of the organization

Exceptional people management skills with the ability to provide strategic advice to senior management.

Ability to work independently and as part of a team in a fast-paced and dynamic environment.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Facilities Management & Outsourced Services 101-1,000 employees

SEE HOY CHAN FACILITIES MANAGEMENT SDN. BHD (12060-K), a subsidiary company of See Hoy Chan Sdn. Berhad. Established on 24 April 1972, provides total facilities management needs and landscape Services of commercial and residential properties.

Company Mission

To become the preferred facilities management and lanscape solution provider.

SEE HOY CHAN FACILITIES MANAGEMENT SDN. BHD (12060-K), a subsidiary company of See Hoy Chan Sdn. Berhad. Established on 24 April 1972, provides total facilities management needs and landscape Services of commercial and residential properties.

Company Mission

To become the preferred facilities management and lanscape solution provider.

Perks and benefits

• Medical
• Miscellaneous allowance
• Education support
• Dental
• Sports (e.g. Gym)
• Parking
• Vision
• Sports Club, Long Service Award, Retirement Benefi

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