Senior Manager – HR Operations & Governance

Talent Recruit; Kuching; On-site; MYR 240,000 - 300,000; Full time

Job summary

Talent Recruit is representing a leading Sarawak conglomerate seeking a Senior Manager to lead HR operations, payroll governance, HRIS, ER/IR, and compliance across multiple subsidiaries. You will shape a One People System and partner with the Head of People to drive scalable HR services group-wide.

You will oversee HR governance, data integrity, analytics, and policy frameworks while ensuring statutory compliance with Malaysian labour laws and payroll controls.

Qualifications

• 10–12 years of HR experience with strong focus on HR operations.
• Strong experience in payroll governance and ER/IR.
• Experience in multi-entity or conglomerate environment preferred

Responsibilities

• Lead Group-wide HR operations and shared services delivery.
• Standardise HR processes, SOPs and service workflows.
• Establish service standards and drive continuous improvement.
• Oversee payroll accuracy, timeliness and compliance.
• Ensure compliance with EPF, SOCSO, EIS, LHDN and HRD Corp.
• Strengthen payroll controls, audits and risk management.
• Oversee ER/IR processes including disciplinary, grievances and investigations.
• Ensure compliance with Malaysian labour laws and fair practices.
• Act as Product Owner for HRIS platforms.
• Drive HR digitalisation and process automation.
• Ensure strong HR data governance.
• Maintain HR policies, SOPs and compliance frameworks.
• Ensure audit readiness and documentation governance.
• Deliver HR analytics and workforce insights.
• Provide reporting on headcount, trends and HR metrics.
• Manage payroll, HRIS and HR service providers.
• Monitor vendor performance and compliance

Job description

Senior Manager – HR Operations & Governance

About the job Senior Manager – HR Operations & Governance

Company Background

We are representing one of our clients - a leading Sarawak conglomerate headquartered in Kuala Lumpur, with diversified businesses across infrastructure & construction, property development, oil & gas, utilities, facilities management and services.

They are seeking a Senior Manager – HR Operations & Governance to lead and strengthen the operational backbone of the People function across the Group.

Reporting to the Head of People, this role will oversee HR operations, payroll governance, HRIS, ER/IR processes and HR compliance across multiple subsidiaries.

You will play a key role in building a consistent and scalable One People System to support the Group's growth.

Responsibilities

HR Operations & Shared Services

• Lead Group-wide HR operations and shared services delivery
• Standardise HR processes, SOPs and service workflows
• Establish service standards and drive continuous improvement

Payroll Governance & Compliance

• Oversee payroll accuracy, timeliness and compliance
• Ensure compliance with EPF, SOCSO, EIS, LHDN and HRD Corp
• Strengthen payroll controls, audits and risk management

Employee & Industrial Relations

• Oversee ER/IR processes including disciplinary, grievances and investigations
• Ensure compliance with Malaysian labour laws and fair practices

HRIS & Digital Systems

• Act as Product Owner for HRIS platforms
• Drive HR digitalisation and process automation
• Ensure strong HR data governance

HR Governance & Policies

• Maintain HR policies, SOPs and compliance frameworks
• Ensure audit readiness and documentation governance

Workforce Data & Reporting

• Deliver HR analytics and workforce insights
• Provide reporting on headcount, trends and HR metrics
• Manage payroll, HRIS and HR service providers
• Monitor vendor performance and compliance

Requirements

• 10–12 years of HR experience with strong focus on HR operations
• Strong experience in payroll governance and ER/IR
• Experience in multi-entity or conglomerate environment preferred