Manager, Group Shared Services - HR

Private Advertiser; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

Private Advertiser in Malaysia seeks a Manager, HR (Shared Services) to lead the HR strategy and shared services across the Group and its subsidiaries. The role reports directly to the CEO and drives payroll, employee lifecycle management, compliance, and process improvements within a lean, high‑performing team.

The successful candidate will oversee workforce planning, talent development, succession planning, and stakeholder management across multiple entities, ensuring governance and regulatory

Qualifications

• Bachelor's Degree in HR, Business Administration, or related discipline.
• 6–8 years of HR and operational management experience with leadership responsibilities.
• Strong understanding of Malaysian labour laws and statutory requirements.
• Proficient in Google Workspace and HRIS/payroll management platforms.
• Strong leadership, communication and stakeholder management skills.

Responsibilities

• Oversee end-to-end HR shared services operations, including payroll administration, employee lifecycle management (onboarding to offboarding), leave/claims processing, and benefits management across all subsidiaries.
• Plan and implement HR strategies and initiatives. Champion workforce planning, capability development, succession planning and manage employee relations, development as well as recruitment.
• Ensure group-wide compliance with the Employment Act 1955 and other relevant statutory HR requirements.
• Adapt and maintain flexible shared service processes tailored to the distinct operational nuances and regulatory needs of our various business units.

Education

Bachelor's Degree in Human Resources, Business Administration, or a related discipline

Tools

Google Workspace

HRIS/Payroll systems

Job description

Manager, HR (Shared Services) is a key leadership position responsible for overseeing the Group's human resource strategy and operational functions. Reporting directly to the CEO, this role oversees the shared services environment across the Group and its subsidiaries.

Key responsibilities

Human Resources & Shared Services

• Oversee end-to-end HR shared services operations, including payroll administration, employee lifecycle management (onboarding to offboarding), leave/claims processing, and benefits management across all subsidiaries.
• Plan and implement HR strategies and initiatives. Champion workforce planning, capability development, succession planning and manage employee relations, development as well as recruitment.
• Ensure group-wide compliance with the Employment Act 1955 and other relevant statutory HR requirements.
• Adapt and maintain flexible shared service processes tailored to the distinct operational nuances and regulatory needs of our various business units.

Process Improvement, Digitalisation & Governance

• Establish and maintain appropriate HR policies, procedures, approval controls, and governance frameworks.
• Drive standardisation, digitalisation, and automation HR processes across the Group (e.g., automated payroll, workflow optimization).
• Lead, manage, and develop the HR shared services team, fostering a high-performance culture.

About you

• Education & Qualification: Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
• Experience: Minimum 6–8 years of relevant HR and operational management experience, including leadership responsibilities. Experience in Group or multi-entity shared services management is strongly preferred.
• Technical Knowledge: Good understanding of Malaysian labour laws and statutory requirements.
• Systems & Digital Savvy: Proficient in Google Workspace, and HRIS/payroll management platforms. Proven ability to leverage technology to streamline workflows.
• Leadership & Skills:
  • Strong HR strategy and operational analysis, business partnering, and problem-solving capabilities.
  • Ability to effectively manage multiple priorities, lead improvement projects, and manage cross-functional initiatives effectively.
  • Strong leadership, communication, and stakeholder management skills.
  • High level of integrity, commercial awareness, and professional judgement.
  • Hands-on, reliable, and comfortable working in a lean team, whilst driving executional excellence.