Job Summary
The Head of Human Resources leads and manages the full HR function by aligning people strategies with organizational objectives. This role oversees talent management, employee relations, payroll, compensation, and benefits administration to ensure the organization attracts, retains, and develops a skilled and motivated workforce while maintaining compliance and operational excellence.
Responsibilities
- Strategic HR Leadership
- Partner with senior management to formulate and execute HR strategies that support business goals.
- Oversee workforce planning, succession management, and organizational development.
- Develop and manage the HR department budget and ensure effective resource utilization.
- HR Policy, Compliance & Governance
- Establish, review, and implement HR policies and procedures consistent with Malaysian labour laws and company direction.
- Ensure compliance with all statutory requirements (EPF, SOCSO, EIS, HRD Corp, LHDN, etc.).
- Advise management on legal compliance, audits, and disciplinary matters.
- Payroll, Compensation & Benefits Management
- Oversee and ensure the accuracy, confidentiality, and timely processing of payroll across all business units.
- Develop and manage competitive compensation and benefits structures that attract and retain talent.
- Conduct periodic salary benchmarking and internal equity reviews.
- Recommend reward and recognition programs to enhance employee engagement and motivation.
- Talent Acquisition & Employee Lifecycle Management
- Drive recruitment strategies to meet manpower needs across retail and corporate divisions.
- Oversee onboarding, orientation, and probation evaluations to ensure smooth integration.
- Manage employee relations, performance management, and disciplinary processes.
- Employee Engagement & Culture
- Champion a positive, inclusive, and performance-driven workplace culture.
- Lead employee engagement, communication, and recognition initiatives to improve morale and retention.
- Serve as an advisor to management and employees on HR-related matters.
- Learning, Development & Performance
- Design and implement training and development programs aligned with company goals.
- Lead performance appraisal and talent review exercises.
- Identify leadership development needs and drive upskilling initiatives.
- HR Systems & Analytics
- Manage HRIS systems to ensure data accuracy and effective reporting.
- Utilize analytics to monitor key HR metrics, turnover, and workforce trends for strategic decision-making.
Education & Experience
- Bachelor’s Degree in Human Resource Management, Business Administration, or related field (Master’s preferred).
- Minimum 10 years of progressive HR experience, with at least 5 years in a leadership role.
Skills & Abilities
- Strong knowledge of payroll administration, compensation and benefits, talent management, and employment laws.
- Proven ability to develop and execute HR strategies aligned with business objectives.
- Excellent communication, leadership, and interpersonal skills.
- Strong analytical, problem-solving, and decision-making abilities.
- High integrity, professionalism, and confidentiality in handling sensitive matters.
- Proficient in HRIS systems, payroll software, and Microsoft Office applications.