SENIOR MANAGER, CORPORATE SUPPORT SERVICES

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

KPJ Healthcare Berhad seeks a Senior Manager to lead Corporate Support Services, overseeing finance, HR, governance and general administration to ensure organisational effectiveness and sustainability. You will drive strategic and day-to-day operations, manage budgets, and lead multidisciplinary teams across Group functions.

The role demands extensive experience in accounting and corporate support, strong governance knowledge, and the ability to coordinate with Trustees, committees and external

Qualifications

• Bachelor’s degree in Accounting or Finance is required.
• Minimum 10 years of accounting/finance experience, with exposure to broader corporate-support responsibilities.
• Professional accounting qualification is strongly preferred.
• Proven record of delivering financial and organisational sustainability outcomes.
• Demonstrated ability to lead multidisciplinary teams.
• Strong governance, risk-management and compliance knowledge.
• Excellent interpersonal and stakeholder-engagement skills.
• High-level capability in strategic planning, performance reporting, problem solving and analysis.
• Adaptable and willing to work across multiple projects and roles.

Responsibilities

• Lead financial planning, budgeting, forecasting, accounting oversight, cash-flow management and management reporting.
• Maintain effective controls over receipts, disbursements, grants, restricted funds, procurement, assets and financial commitments.
• Coordinate statutory accounts, audit, tax matters and Section 44(6) requirements with KPJ Group and advisers.
• Provide financial analysis and advice to the CEO and Trustees, including the affordability and sustainability of proposed programmes and commitments.
• Lead workforce planning, recruitment coordination, onboarding, performance management, learning and employee matters for YKPJ.
• Develop and maintain YKPJ's governance framework, policies, delegations, risk register, compliance obligations and corporate records.
• Direct day-to-day administrative activities, office infrastructure, records management, systems, vendors and operational support.
• Lead operational problem solving and continuous improvement across YKPJ.
• Lead and develop the Corporate Support Services team and coordinate multidisciplinary support provided by Group functions.

Skills

Leadership

Stakeholder engagement

Strategic planning

Performance reporting

Problem solving

Analytical thinking

Education

Bachelor's degree in Accounting or Finance

Professional accounting qualification

Job description

SENIOR MANAGER, CORPORATE SUPPORT SERVICES

Lead, support, develop and implement the strategic and day-to-day corporate operations of Yayasan KPJ in Finance, Human Resources, Governance and Compliance, and General Administration to ensure organisational effectiveness, efficiency, sustainability and compliance.

Role Purpose

Lead, support, develop and implement the strategic and day-to-day corporate operations of Yayasan KPJ in Finance, Human Resources, Governance and Compliance, and General Administration to ensure organisational effectiveness, efficiency, sustainability and compliance.

Key Responsibilities

Finance and sustainability

• Lead financial planning, budgeting, forecasting, accounting oversight, cash-flow management and management reporting.
• Maintain effective controls over receipts, disbursements, grants, restricted funds, procurement, assets and financial commitments.
• Coordinate statutory accounts, audit, tax matters and Section 44(6) requirements with KPJ Group and appointed professional advisers.
• Provide financial analysis and advice to the CEO and Trustees, including the affordability and sustainability of proposed programmes and commitments.

Human resources

• Lead workforce planning, recruitment coordination, onboarding, performance management, learning and employee matters for YKPJ.
• Maintain fit-for-purpose job descriptions, organisation records, employment documentation and people policies in collaboration with KPJ Group Human Resources.
• Support a disciplined, inclusive and accountable organisational culture.

Governance and compliance

• Develop and maintain YKPJ's governance framework, policies, delegations, risk register, compliance obligations and corporate records.
• Coordinate Trustee and committee calendars, papers, decisions and action tracking with Company Secretarial and relevant Group functions.
• Ensure conflicts of interest, gifts, whistleblowing, data protection, safeguarding, anti-bribery and other obligations are appropriately managed.

General administration

• Direct day-to-day administrative activities, office infrastructure, records management, systems, vendors and operational support.
• Establish service arrangements and working protocols with KPJ Group shared-service functions.
• Lead operational problem solving and continuous improvement across YKPJ.

Team leadership

• Lead and develop the Corporate Support Services team and coordinate multidisciplinary support provided by Group functions.
• Set clear service standards, priorities and controls for corporate-support activities.

Key working relationships

• Chief Executive Officer and all YKPJ employees
• Trustees, Board committees and Company Secretarial
• KPJ Group Finance, Tax, Human Resources, Legal, Compliance, procurement, Risk and Internal Audit
• External auditors, banks, regulators, professional advisers and vendors

Job Requirements :

• Bachelor's degree in Accounting or Finance
• Minimum 10 years of experience in accounting and finance, with exposure to broader corporate-support responsibilities
• Professional accounting qualification is strongly preferred
• Proven record of delivering financial and organisational sustainability outcomes
• Demonstrated ability to lead multidisciplinary teams
• Strong governance, risk-management and compliance knowledge
• Excellent interpersonal and stakeholder-engagement skills
• High-level capability in strategic planning, performance reporting, problem solving and analysis
• Adaptable and willing to work across multiple projects and roles

Core competencies

• Financial leadership and commercial discipline
• Governance and risk awareness
• Operational planning and control
• Analytical judgement and problem solving
• Service orientation and cross-functional coordination
• Attention to detail and reliability
• People leadership and adaptability

Indicative performance measures

• Timely and accurate budgets, forecasts, management accounts and Trustee reporting
• Clean audit outcomes and timely closure of audit or compliance actions
• Effective cash-flow, restricted-fund and disbursement controls
• Completion and currency of governance policies, statutory records and risk registers
• Recruitment and people processes completed within agreed timelines
• Reliable administrative support and shared-service performance

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.